Customer Service Advisor London, England
Job description
About us
Summit Ecc Ltd is a small business in London. We are professional, innovative and supportive.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Regular social events
- On-the-job training
- Flexible working hours
- Lively atmosphere
We are seeking a Customer Service Representative to assist customers with their enquiries. Applicants must have one year of previous experience in the field, and will be responsible for answering queues and responding to customer questions and complaints. The successful candidate for this position is a fast learner who is capable of solving customer service issues independently as well as working cooperatively as a member of an established team.
Responsibilities:
- Delivering 5* Customer Service
- Monitoring our client's targets
- Setting up new b2c campaigns
- Manage a campaign's success
- Handling customer queries
What is required:
- No experience, training done internally!
- Competitive background/mindset
- An open mind
- Willingness to learn
- A high level of ambition
Apply today and send us your CV with your most up to date contact details for consideration.
Job Types: Full-time, Permanent
Salary: £23,071.00-£25,111.00 per year
Benefits:
- Flexitime
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
Work Location: In person
