Customer Service Advisor Glasgow, Scotland
Job description
Company Overview:
At RSA our inspiring colleagues are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. We are a proud member of the Intact family, we’re part of something bigger with a presence in North America, the UK, and Europe.
We are currently recruiting for 10 trainee Commercial Underwriters to join our established and experienced Underwriting team here at RSA.
This is a fantastic opportunity for you to join the business at a time when RSA Insurance is embarking on a new project. You will be joining the business along with a number of colleagues and receive full training and coaching. This role is to be based in Glasgow, 5 days per week and you will learn and develop as a team progressing to full underwriting licences as your experience grows.
Your Role:
The purpose of your role is to provide insurance brokers with quotations for commercial insurance risks that are presented to the business. You will use the information provided by the broker to calculate a price for the risk presented using an electronic tool provided.
You will then discuss and sell this risk to the broker to ensure that growth targets are achieved.
You will work closely with the insurance brokers to convert new business opportunities into risks on cover. You will do this through assessing individual risks presented to you, processing these correctly and then agreeing the premium with the insurance broker.
About You:
To be successful in this role you will already have proven customer service skills, preferably in an insurance or financial services environment – although other areas will be considered. Alternatively, you may be a recent graduate looking to begin a career within the world of insurance. You will possess excellent customer service skills and have the ability to build relationships with customers (insurance brokers).
What we offer you:
We’ll give you countless opportunities to learn and grow, alongside a diverse and passionate community of experts – the best the industry has to offer. You’ll be empowered to be your best self, do your best work, and make a meaningful impact. Here, you can help shape the future of insurance, win as a team, and grow with us.
At RSA we put our people first. We have a competitive salary that is on top of insurance discounts (up to 40%) and pension contributions of up to 11%, looking after your wallet and your wellbeing.
About Us:
We celebrate difference and it’s important to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
We understand that, for most, home life is a priority, so we are happy to consider all our roles on a part-time or job-share basis. We are committed to hybrid-working so if you'd like flexibility in when, where, or how you work, we’d love to hear from you.
If you think you would be a great fit for us, but don’t meet all the requirements of the role, please contact us as we’d love to discuss how RSA could be the next step in your career journey.
Job Types: Full-time, Permanent
Benefits:
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location: One location
Reference ID: GUU
Expected start date: 01/05/2023
