Customer Service Advisor

Customer Service Advisor London, England

PAD London
Full Time London, England 23174 - 25066 GBP ANNUAL Today
Job description

About us

PAD London is a small business in London. We are professional, supportive and inclusive.

Our work environment includes:

  • Growth opportunities

We're looking for a Customer Service Representative to help us keep our client's vehicles in working condition. The right candidate will have prior automotive experience, a desire to work with customers and an interest in following detailed instructions.

Responsibilities:

  • Receive customer requests and solve customers' problems.
  • Keep customers informed about the progress of their requests.
  • Answer questions from customers.
  • Act as a liaison between technical support and customers.
  • Communicate with customers and vendors via email, phone, and instant messaging.
  • Develop relationships with new customers and track their satisfaction level.
  • Maintain customer records such as order histories and contract information.

Job Type: Full-time

Salary: £23,174.00-£25,066.00 per year

Benefits:

  • Company events
  • Free parking
  • On-site parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Customer Service Advisor
PAD London

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