Customer Service Advisor Bolton, England
Job description
Customer service Advisor
Our on-line retail team is looking for a new customer service advisor, could this be you?
An excellent communicator, the successful applicant will be driven to always go the extra mile. Delivering a positive customer experience is key. Engaging with us in a variety of ways, our customers contact us via our on-line chat, by sending us an email or giving us a call. This role involves managing our inbound customer queries quickly and efficiently to maximise the chance of a purchase being made.
This is an excellent opportunity for an ambitious applicant to join a business at an exciting time. Opticians Direct is a market leader in selling on-line branded glasses and sunglasses and as such it is uniquely positioned to cope with the challenges in the current economic climate.
Preference will be given to applicants with previous relevant experience. A minimum Grade 4 / C in English and in Maths is essential.
Applicants must be available to work 40 hours over 5 days Monday to Saturday between 8.30am and 5pm. Some weekend working is required and shared amongst the team on a rota basis.
A uniform is provided and staff discount is available after a qualifying period.
Hours: Up to 40 per week
Job Types: Full-time, Permanent
Benefits:
- Employee discount
- Store discount
Schedule:
- 8 hour shift
Work Location: In person
