Customer Service Advisor - Casual @ Holmes Chapel

Job description

Our Customer Service Advisors support customers with enquiries and encourage and promote our products, services and centres.

Taking ownership of both electronic and phone enquiries, you will establish customers’ needs and provide information and solutions in a professional and friendly manner.

As part of our team you will deliver a first-class customer service to retain and attract customers.

Working in our Contact Centre based in Holmes Chapel, our Customer Service Advisors have knowledge of our full product offering, being proactive in selling our services and promoting sales campaigns.

You will be friendly and able to work to defined targets and have a genuine desire to achieve positive outcomes for customers. With experience of a customer service focussed role and understanding of leisure management systems, you will have the confidence and motivation to resolve problems and handle a large variety of enquiries from our customers.

Current opening hours for the contact centre are Mon – Fri 9am – 7pm and Saturday 9am – 5pm.

£10.62 per hour

Hours - casual

Closing date: 30th July 2023

Working at Everybody is a rewarding experience!

Feel good factor! Help your community stay healthy & active by working in a friendly, fun, and caring environment
Discounted gym membership
Discount on Everybody Learn to Swim, Personal Training & Active Holidays
24/7 wellbeing & legal support scheme
Generous local & national discounts – helping your salary go that bit further
Extensive training & career support from Everybody Academy – our very own ‘Excellent’ accredited training provider helping you stay “Fit for the Future”
Enhanced pension scheme
Sharing in Success bonus scheme
& more!

About Everybody

We’re a fast growing, ambitious Charitable Trust – operating 16 leisure centres with 7 cafes & 9 swimming pools across Cheshire East. A not for profit organisation, we’ve a passion for improving health and wellbeing – and our surpluses are reinvested to help the people of Cheshire East live well and for longer.

You’ll be part of a welcoming, active bunch of people who are loyal and care greatly about one another. You might also find we’re a tad competitive (in a friendly way)!

‘Developing our people’ is close to our hearts and we aim to attract and develop the best people to drive our business forward – after all it’s all thanks to our fantastic team that our organisation continues to grow!

Any questions? email [email protected]

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