Client Relationship Officer

Client Relationship Officer London, England

Ramsey Portia
Full Time London, England 45000 GBP ANNUAL Today
Job description

A position is open for a Client Relationship Officer. You will be supporting two teams and be the point of entry for all operational requests from bankers or clients.

Duties & Responsibilities:

  • Responsible for day to day client relationship management and communication with clients to review client accounts, guidelines, restrictions and requirements in conjunction relationship managers.
  • Lead the end-to-end account opening process taking into consideration the local regulatory specificities that drive the documentation requirements. Account Maintenance.
  • Lead KYC information gathering and update documents in the systems as needed.
  • Organization of incoming and outgoing correspondence (telephone, fax, email, post) adhering to the confidentiality guidelines and the required procedures.
  • Process workflow requests in the systems (credit lines, etc.).
  • Close coordination with the zone’s Business Risk Manager and or/compliance to resolve any risk & compliance matters.
  • Process Credit requests. Managing the levels/ margin calls /renewals of the facilities and contacting clients if needed.
  • Receive and transmit orders: buy/sell trades (as per client instruction). Process payments and transfers. Perform cash management: FX transactions, etc.
  • Establish effective working relationships with other Pictet employees.
  • Help in the preparation of client visits and attending meetings when required.
  • Adhere to all existing policies and directives and support the implementation of new ones where needed.
  • Fully adheres to FCA rules and guidelines.

The role requires:

  • Degree level education.
  • FCA competent, holding IAD or IMC qualification.
  • Must have experience in similar role within Private Banking/wealth management environment.
  • Possesses IT skills and knowledge of relevant software packages and on-line information systems.
  • Service orientated, outgoing and professional.
  • Understand client documentation and internal processes of a wealth manager.
  • Good knowledge of regulatory dimensions (UKRND, cross-border, R&C, FATCA, CRS, etc).
  • Reliable and resilient, with a strong sense of responsibility and an ability to multi-task and prioritize.
  • Solutions-oriented and proactive mindset.
  • Excellent communication and presentation skills, both written and oral.
  • Fluency in English, French would be an asset. position is open for a Client Relationship Officer. You will be supporting two teams and be the point of entry for all operational requests from bankers or clients.

Duties & Responsibilities:

  • Responsible for day to day client relationship management and communication with clients to review client accounts, guidelines, restrictions and requirements in conjunction relationship managers.
  • Lead the end-to-end account opening process taking into consideration the local regulatory specificities that drive the documentation requirements. Account Maintenance.
  • Lead KYC information gathering and update documents in the systems as needed.
  • Organization of incoming and outgoing correspondence (telephone, fax, email, post) adhering to the confidentiality guidelines and the required procedures.
  • Process workflow requests in the systems (credit lines, etc.).
  • Close coordination with the zone’s Business Risk Manager and or/compliance to resolve any risk & compliance matters.
  • Process Credit requests. Managing the levels/ margin calls /renewals of the facilities and contacting clients if needed.
  • Receive and transmit orders: buy/sell trades (as per client instruction). Process payments and transfers. Perform cash management: FX transactions, etc.
  • Establish effective working relationships with other Pictet employees.
  • Help in the preparation of client visits and attending meetings when required.
  • Adhere to all existing policies and directives and support the implementation of new ones where needed.
  • Fully adheres to FCA rules and guidelines.

The role requires:

  • Degree level education.
  • FCA competent, holding IAD or IMC qualification.
  • Must have experience in similar role within Private Banking/wealth management environment.
  • Possesses IT skills and knowledge of relevant software packages and on-line information systems.
  • Service orientated, outgoing and professional.
  • Understand client documentation and internal processes of a wealth manager.
  • Good knowledge of regulatory dimensions (UKRND, cross-border, R&C, FATCA, CRS, etc).
  • Reliable and resilient, with a strong sense of responsibility and an ability to multi-task and prioritize.
  • Solutions-oriented and proactive mindset.
  • Excellent communication and presentation skills, both written and oral.
  • Fluency in English, French would be an asset.

Job Type: Full-time

Salary: From £45,000.00 per year

Benefits:

  • Company pension
  • Life insurance
  • Private dental insurance
  • Private medical insurance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Yearly bonus

Work Location: One location

Reference ID: EW2488

Client Relationship Officer
Ramsey Portia

www.ramseyportia.co.uk
London, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Private
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