Customer Service Advisor

Customer Service Advisor Manchester, England

Caspian Insurance
Full Time Manchester, England 22000 - 25000 GBP ANNUAL Today
Job description

Snapshot

Want to be rewarded for the hard work you put in? Join Caspian Insurance for our Customer Care Executive role as a part of our customer service team and develop quickly as you grow your career. We're right in the heart of Spinningfields for a perfect work - life balance.

About Caspian Insurance

  • Vibrant offices in Spinningfields
  • Over 80 people make up our energetic and professional team
  • 5 star rating on Glassdoor
  • 5 star rating on Google
  • Huge growth plans and you’ll develop with the business
  • We love to promote people from within
  • A rising star in the financial services and insurance sectors

Basic salary £22,000 - £25,000 per annum

Job Role

Caspian Insurance is looking for driven, confident customer care executive to join our professional and energetic team in the Spinningfields, Manchester.

You will be -

  • Calling clients to make sure that they are happy with their policies
  • Managing phone calls and correspondence from customers (e-mails & letters)
  • Making sure customers have received their documents and relevant forms via post and email
  • Answering any questions a customer may have about their policy
  • Helping customers complete any relevant forms needed over the phone
  • Updating daily databases and records on spreadsheets

You will get -

  • Finish at 2pm on a Friday
  • No weekend work
  • 22 days’ holiday per year, plus your birthday as paid holiday
  • State of the art office in Spinningfields
  • Payday drinks on our roof terrace bar
  • Excellent city centre location close to transport links (Rail & Tram)
  • Relaxed yet professional atmosphere
  • Opportunity to progress into Financial advisory positions to earn £50k+

For more information please phone 0161 871 2270

**Strictly no recruiters**

*Unfortunately, due to the volume of applications – if you do not receive a response within 5 working days please presume your application has not been successful*

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Salary: £22,000.00-£25,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Employee discount
  • Gym membership

Schedule:

  • Monday to Friday

Experience:

  • Customer relationship management: 1 year (preferred)

Work Location: In person

Customer Service Advisor
Caspian Insurance

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