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Job description

Snapshot

Want to be rewarded for the hard work you put in? Join Caspian Insurance for our Customer Care Executive role as a part of our customer service team and develop quickly as you grow your career. We're right in the heart of Spinningfields for a perfect work - life balance.

About Caspian Insurance

• Vibrant offices in Spinningfields
• Over 80 people make up our energetic and professional team
• 5 star rating on Glassdoor
• 5 star rating on Google
• Huge growth plans and you’ll develop with the business
• We love to promote people from within
• A rising star in the financial services and insurance sectors

Basic salary £22,000 - £25,000 per annum

Job Role

Caspian Insurance is looking for driven, confident customer care executive to join our professional and energetic team in the Spinningfields, Manchester.

You will be -

• Calling clients to make sure that they are happy with their policies
• Managing phone calls and correspondence from customers (e-mails & letters)
• Making sure customers have received their documents and relevant forms via post and email
• Answering any questions a customer may have about their policy
• Helping customers complete any relevant forms needed over the phone
• Updating daily databases and records on spreadsheets

You will get -

• Finish at 2pm on a Friday
• No weekend work
• 22 days’ holiday per year, plus your birthday as paid holiday
• State of the art office in Spinningfields
• Payday drinks on our roof terrace bar
• Excellent city centre location close to transport links (Rail & Tram)
• Relaxed yet professional atmosphere
• Opportunity to progress into Financial advisory positions to earn £50k+

For more information please phone 0161 871 2270

**Strictly no recruiters**

*Unfortunately, due to the volume of applications – if you do not receive a response within 5 working days please presume your application has not been successful*

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Salary: £22,000.00-£25,000.00 per year

Benefits:

• Company events
• Employee discount
• Health & wellbeing programme
• Referral programme

Schedule:

• Monday to Friday

Experience:

• Customer relationship management: 1 year (preferred)

Work Location: In person