Customer Service Advisor

Customer Service Advisor United Kingdom

AMS
Full Time United Kingdom 13.25 GBP HOURLY Today
Job description

Are you looking for a role that can really make a difference?

Join a team that can impact people's lives daily whilst working in a dynamic, fast-paced environment.

Long-term/ongoing temporary contracts leading to permanent opportunities.

  • Start date: 26th June 2023
  • 12 month temp – perm contract
  • Location: Thanet Grange, Southend-on-Sea
  • £13.25 per hour
  • 35 hours per week
  • First 7 weeks of training are provided on-site, Monday – Friday, 8am – 4pm (Compulsory attendance)
  • Minimum of 6 days per fortnight in the office after training has been signed off
  • 33 days of holiday each year
  • After the training period, you will work 35 hours per week, shifts will include 1 weekend day each week and shifts up to 8pm

Benefits:

  • Free access to UnMind - a mental health and wellbeing platform that you can use throughout the duration of your assignment to support with mental health, life events, and physical health and wellbeing
  • Access to a benefits scheme giving you access to discounted holidays, vouchers, saving bundles, competition and giveaways and a 24/7 worker assistance programme including always accessible counselling services

Whatever your background, if you are customer focused and self-motivated this could be an excellent opportunity for you to join a major high street bank in their Fraud Centre of Excellence, where you will be taking inbound calls from customers who have queries or questions in relation to their account.

With a first-class training program, all you will need are first-class customer service skills, being comfortable with different computer systems, and enjoying a fast-paced environment, all whilst working as part of a great team.

Interested? Here are the next steps after your application:

  • You will receive a short assessment with multiple choice options
  • If successful you will be sent a link to submit a video interview containing 3 questions, each with a 3-minute time limit
  • If successful you will be invited to a telephone screening call with a recruiter from AMS
  • Offer decision

Ref: NWG01031

Job Types: Full-time, Temp to perm
Contract length: 12 months

Salary: £13.25 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Weekend availability

Ability to commute/relocate:

  • Westcliff-on-Sea: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 26/06/2023

Customer Service Advisor
AMS

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