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Customer Service Advisor

I am delighted to be recruiting on behalf of my client for a Customer Service Advisor, based in the Norwich area. The successful candidate will have great customer service skills and an outgoing personality.

The role is within an expanding business, and the company offers opportunity for growth and development. They are seeking someone with great communication skills who enjoys building rapport.

Salary and package:

• Full-time, Permanent role
• Salary: £20,319pa
• Shifts: Monday to Friday, 09:00 to 17:00
• Fantastic development opportunities, with ongoing training
• Access to a wide range of fantastic benefits, including a discount platform, private health care and more!
• 25 days holiday + bank holidays

Roles and responsibilities:

• Working with existing customers and managing their accounts
• Email and phone correspondence - mainly email
• Processing orders and stock purchasing
• Building customer reports on MS Excel
• Quoting customers
• Speaking with different clients
• Data entry onto in-house database

Key qualities and experience:

• Strong MS Office skills, specifically Excel
• MUST have driving licence and own transport
• Good customer service skills
• Accurate data entry skills and attention to detail
• Driven and motivated individual

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

To speak to a recruitment expert please contact Merlin Watson