Customer Service Advisor - Advisor Services Bournemouth, England
Job description
Hybrid role - 2 days a week in the office, 3 days a week at home.
Job Purpose
You will be joining an energetic, vibrant, fast-paced department who work collaboratively to build close professional relationships and support the servicing needs of our various business partners and brokers. Your role will be varied but includes taking inbound calls and communicating via email with a strong focus on interacting in a professional yet personable manner in a business to business environment. The Vitality Values, details of which can be found on our website, are the heart of everything we do, taking ownership as well as commitment to providing the ‘Vitality Experience’ and working together as a team within our wider department is essential.
About you
Experience within a customer service role is preferable but not essential
Ability to communicate well, both written and verbally
Adaptable to change
Enjoy working collaboratively to support your team and wider teams within the department
Ability to prioritise workload and take ownership
Customer focused, enjoys building professional working relationships in a business to business environment
Computer literate
