Customer Service Administrator

Customer Service Administrator Menai Bridge, Wales

Mon Caravans Ltd
Full Time Menai Bridge, Wales 12 GBP HOURLY Today
Job description

Mon Caravans Ltd is a family run business, which prides itself on a high quality service, extending from the initial point of sale through to the duration of ownership. Our customer care is a priority and an opening has arisen at our Menai Bridge showground for an Administrative assistant to join our team.

We are looking to recruit a motivated and enthusiastic individual to join our busy working environment. You will be responsible for various administration tasks as well as taking calls and receiving and responding to emails.

Summary:

  • Office role
  • Monday to Friday 9am - 5pm

Key Responsibilities:

  • Dealing with incoming and outgoing correspondence via telephone, email and face to face
  • Updating customers and parks regularly on outstanding works
  • Planning work in for engineers
  • Invoicing chargeable work and ensuring payment is received
  • Filing
  • Answering queries and resolving issues

Required Skills:

  • Computer skills in Word, Excel, Outlook and other basic systems
  • Excellent telephone manner

Person specification & character traits:

  • Self-motivated & conscientious
  • Reliable & punctual
  • Friendly and Manner-able
  • Confident & positive mindset

Benefits:

  • On-site parking
  • Immediate starts available
  • Family run business

Full Training will be given to the successful candidate.

This is a role that will develop over time and for the right candidate will give the opportunity to develop personal skills and form the basis for a career within our company.

For any more information regarding the role please contact Rhian at our Menai Bridge Showground

Job Types: Full-time, Permanent

Salary: From £12.00 per hour

Benefits:

  • Company pension
  • On-site parking

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Menai Bridge, LL59 5RW: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

  • customer service: 1 year (preferred)

Work Location: One location

Application deadline: 28/02/2023
Reference ID: Customer care Menai Bridge
Expected start date: 01/03/2023

Customer Service Administrator
Mon Caravans Ltd

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