Customer Service Administrator

Customer Service Administrator United Kingdom

Cornwall Vacuum Services Ltd
Full Time United Kingdom 11 - 12 GBP HOURLY Today
Job description

This is a superb opportunity to join a dynamic business in Cornwall....

Cornwall Vacuum Service (CVS) are a major supplier of Commercial Cleaning Equipment across the South West with a reputation for providing first class customer service. Established for over 30 years we have an extensive database of customers in a wide variety of sectors. We sell equipment from a selected range of suppliers from the UK, Europe and further afield.

You will be joining a small team at our purpose-built premises at Rockhill business park in Higher Bugle near St Austell that always aim to go above and beyond to make our customers feel valued and bring a positive attitude to the office. Attention to detail, retaining information and high organisational skills are all required to fulfil this role.

This is a permanent position after a satisfactory probation period of 6-month.

Hours: Tuesday to Friday 9:00 – 14:00

Rate: £11 - £12 per hour depending on experience

Holiday: 23 days holiday including Bank Holidays

The Role

  • Dealing with customers for all servicing and repair requirements in an efficient and courteous manner
  • Working collaboratively with the Workshop, our Engineers and Sales teams
  • Ensuring that all necessary information is recorded accurately.
  • To provide administration support services to the internal and external sales teams.
  • Order processing and entry on the internal system (full training provided)
  • Focus on effective customer account management, aiming to increase the company’s customer base and develop long term collaborative relationships.
  • Maintain a presence on the Service Desk to ensure that all customer queries are dealt with promptly, whether in person or by telephone.
  • Working in a small business means you could be asked to take on different role as the business need changes, so flexibility is key.

The Person

  • Experience within a similar support administration role.
  • Excellent communication skills at all levels
  • Great team player who is also comfortable to work on their own initiative.
  • A natural problem solver who is used to working within a fast paced and changing environment.
  • Excellent IT literacy and good working knowledge of Microsoft packages
  • Someone who wants to build a long-term career within a fantastic brand.
  • Have a flexible approach with the ability to work alone or as part of a team with “a can do” attitude and sense of Humour.

Job Types: Part-time, Permanent
Part-time hours: 20 per week

Salary: £11.00-£12.00 per hour

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Work Location: One location

Application deadline: 26/02/2023
Reference ID: CVS Customer Services Administrator

Customer Service Administrator
Cornwall Vacuum Services Ltd

Related Jobs

All Related Listed jobs

Tesco Colleague - Oxford London Rd Express
Tesco Oxford, England Today

Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.

Retail Assistant
Holland & Barrett Coventry, England 20455 - 22420 GBP ANNUAL Today

Basic IT skills to use iPads to review products and solutions with customers. A compassionate and consultative approach to customers.

SEND Teaching Assistant
Lara Search London, England 12 - 15 GBP HOURLY Today

Should you have any queries regarding the role or the school, please contact [email protected]. Previous experience supporting children with additional

Waiter
ASK Italian Oxford, England Today

50% discount at ASK Italian and Zizzi restaurants (including drinks!). New dress code provided, including shoes. 28 days paid holiday, pro rata.

Seasonal Retail Assistant - WHSmith
Moto Hospitality Ltd Lancaster, England 10.57 GBP HOURLY Today

Serving customers in a timely manner. Operating tills and handling cash. Maintaining standards around product quality and cleanliness.