store manager

store manager Birmingham, England

Motifz Birmingham Ltd
Full Time Birmingham, England 27000 - 25000 GBP ANNUAL Today
Job description

Shop Supervisor is a key person who shadows the Shop Keeper/ manager to maintain high shop standards by working with team and ensuring our customers have the best experience for loyalty. Shop Supervisor works closely with Shop Keeper/manager and is always prepared to cover for mangers absence, a summary of roles and responsibilities is as following.

  • Leading the team to deliver excellent customer service
  • To maintain store clean/tidy and in an organised manner
  • Customers are treated well and information is provided about products
  • Providing feedback to management on staff performance and identify training/coaching opportunities and make arrangements for those needs to be fulfilled
  • Replenishing stock/deliveries and promotions
  • Conducting regular stock checks, reducing out of session stock
  • Making sure current promotion posters, marketing material and banners are displayed as promotion guide for the correct period
  • Making sure staff work safely
  • Inventory
  • Ensuring all new team members are trained and developed to learn new skills to assist customer
  • Supervisor tasks
  • Taking payments
  • Dealing with any complaints & processing refunds/exchanges
  • Must have experience in Asian fashion retail
  • Advantageous to have experience in Asian bridal wear retail
  • Ability to speak English, Punjabi and Urdu

Job Type: Full-time

Salary: £25,000.00-£27,000.00 per year

Schedule:

  • 8 hour shift
  • Flexitime

Experience:

  • Customer service: 1 year (preferred)

Work Location: In person

Expected start date: 01/11/2023

store manager
Motifz Birmingham Ltd

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