store manager Birmingham, England
Motifz Birmingham Ltd
Full Time
Birmingham, England
27000 - 25000 GBP ANNUAL Today
Job description
Shop Supervisor is a key person who shadows the Shop Keeper/ manager to maintain high shop standards by working with team and ensuring our customers have the best experience for loyalty. Shop Supervisor works closely with Shop Keeper/manager and is always prepared to cover for mangers absence, a summary of roles and responsibilities is as following.
- Leading the team to deliver excellent customer service
- To maintain store clean/tidy and in an organised manner
- Customers are treated well and information is provided about products
- Providing feedback to management on staff performance and identify training/coaching opportunities and make arrangements for those needs to be fulfilled
- Replenishing stock/deliveries and promotions
- Conducting regular stock checks, reducing out of session stock
- Making sure current promotion posters, marketing material and banners are displayed as promotion guide for the correct period
- Making sure staff work safely
- Inventory
- Ensuring all new team members are trained and developed to learn new skills to assist customer
- Supervisor tasks
- Taking payments
- Dealing with any complaints & processing refunds/exchanges
- Must have experience in Asian fashion retail
- Advantageous to have experience in Asian bridal wear retail
- Ability to speak English, Punjabi and Urdu
Job Type: Full-time
Salary: £25,000.00-£27,000.00 per year
Schedule:
- 8 hour shift
- Flexitime
Experience:
- Customer service: 1 year (preferred)
Work Location: In person
Expected start date: 01/11/2023
