Customer Sales Assistant Birmingham, England
Job description
About us
Raven Consulting is a small business in Birmingham. We are professional, collaborative and inclusive.
Our work environment includes:
- Modern office setting
- Casual work attire
- On-the-job training
- Regular social events
We are looking for a Customer Assistant to join our team in Birmingham. The successful candidate will be responsible for providing excellent customer service, assisting customers with inquiries, resolving customer complaints, and ensuring that customer needs are met in a timely and efficient manner. The ideal candidate should have excellent communication skills, a friendly and professional attitude, and an ability to remain calm under pressure.
Responsibilities:
- Greet customers and provide them with assistance.
- Provide customer service by responding to inquiries and resolving customer complaints.
- Maintain a clean and organized work area.
- Ensure that customers are satisfied with their purchases.
- Process payments and handle cash transactions accurately.
- Maintain an up-to-date knowledge of products and services offered by the company.
- Answer telephone calls and respond to emails in a timely manner.
About you:
A Willingness to learn a brand new skill set
- A positive outlook in problem solving and ability to push past negatives
- Be adaptable to change
- An excellent work ethic
- A desire to push themselves to achieve more than the average.
- Great communication skills
Job Type: Full-time
Salary: £10.00-£11.50 per hour
Benefits:
- Company car
- Employee mentoring programme
- Free or subsidised travel
- Health & wellbeing programme
- Sick pay
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Work Location: One location
