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Job description

The Showroom Sales Consultant will join a very successful team and play a crucial role in providing exceptional customer service and driving sales within the showroom. You will assist customers in finding the right products, provide product information, and ensure a positive shopping experience.

Key Responsibilities:

• Customer Assistance: Greet customers, understand their needs, and provide personalised assistance throughout their shopping journey. Offer product recommendations and answer any inquiries to help customers make informed purchasing decisions.
• Product Knowledge: Develop a deep understanding of the products available in the showroom. Stay up-to-date with product features, specifications, and pricing to effectively communicate information to customers.
• Sales Generation: Actively engage with customers to promote products, highlight special offers, and upsell additional items. Meet or exceed sales targets by effectively turning enquiries into sales and maximising revenue opportunities.
• Showroom Maintenance: Ensure the showroom is clean, organized, and visually appealing at all times.
• Inventory Management: Assist in monitoring and managing inventory levels.
• Customer Service Excellence: Provide exceptional customer service by addressing customer concerns, resolving complaints, and ensuring customer satisfaction. Handle customer transactions accurately and efficiently.
• Team Collaboration: Collaborate with the showroom team to achieve overall sales goals and maintain a positive working environment. Share customer feedback, sales insights, and suggestions for improving the showroom experience.
• Product Promotions: Assist in setting up and promoting product displays, seasonal campaigns, and showroom events. Actively participate in sales initiatives and contribute to the overall success of promotional activities.

Qualifications and Skills:

• Previous experience in retail sales or customer service is essential - Minimum 2 years
• Excellent interpersonal and communication skills to engage effectively with customers.
• Sales-driven mindset with a proven track record of meeting or exceeding sales targets.
• Attention to detail and ability to maintain a clean and organized showroom environment.
• Basic computer skills for processing sales transactions and accessing product information.
• Flexibility to work on a Saturday morning each week and one late night (Wednesday) each week. This role can accommodate Tuesday - Saturday working pattern

Contact Judith on +44 (0) 7809 238786 for further information.

If you are passionate about providing exceptional customer service, we would love to hear from you.

Contact Judith on +44 (0) 7809 238 786

Job Types: Full-time, Permanent

Salary: £26,000.00-£28,000.00 per year

Benefits:

• Company car
• Company pension
• Gym membership

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay

Experience:

• Direct sales: 2 years (required)
• Customer service: 2 years (required)

Work Location: In person

Reference ID: EMPJB1230