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Here at Halton Housing, we are looking for a Customer Research Assistant to work within our vibrant organisation.

You will carry out customer surveys, help resolve customer issues and support the Customer Insight Analyst in understanding and communicating the results of surveys and research.

You will have experience dealing with complex customer enquiries, excellent customer service skills, and a basic proficiency in using Microsoft Excel.

Ideally, you will also have experience using a survey platform such as SurveyMonkey, Qualtrics, Snap, etc.

If you know you could ace this role, please apply today!

An innovative housing provider, with customers at the heart of everything we do.

We're an award-winning housing association, with over 7,000 homes across Runcorn and Widnes in Cheshire, and now expanding geographically across the North West.

We're known for our innovative approach - strengthening our reputation as a landlord of choice in the borough and beyond.