Customer Relationship Executive Milton Keynes, England
National House-Building Council
Full Time
Milton Keynes, England
31000 - 37000 GBP ANNUAL Today
Job description
Overview:
At NHBC we are proud to be unique. No other organisation in our sector combines the variety of services and scale that we offer. As the market leader, our name is synonymous with new home warranty and insurance. Our people are driven by our core purpose to raise standards in housebuilding and protect homeowners.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
Our inclusive culture
If you need any adjustments or additional support with your application, please let us know at [email protected]
Salary: £31,000 - £37,000 + up to 6% bonus per annum
Working Location: Milton Keynes
Closing Date: 19/05/2023
At NHBC we are proud to be unique. No other organisation in our sector combines the variety of services and scale that we offer. As the market leader, our name is synonymous with new home warranty and insurance. Our people are driven by our core purpose to raise standards in housebuilding and protect homeowners.
Why you should join us
We are a modern, lifestyle and family friendly employer who are in a period of rapid growth, investing in technology, data and new ways of working. We need passionate, talented and driven people to join us on this journey.
We encourage our colleagues to work flexibly. We don’t promise we can offer you exactly what you want, but we are always happy to talk flexible working.
What we offer:
- 27 days annual leave (plus bank holidays) and a holiday purchase scheme
- Generous pension scheme, with an employer contribution of up to 10.5%
- Life Assurance (x4 salary)
- Subsidised private medical insurance
- Cycle to Work scheme
- Employee discounts platform, including gym discounts
- 24/7 employee assistance programme supporting your mental wellbeing
- 2 days volunteer leave
- Equalised maternity, paternity, adoption leave and pay for all new parents
What you’ll be doing
- Manage progress of new business opportunities, liaising with Customer Services, Underwriting, RD Group, Major Projects, Technical and Inspection teams as required.
- Act as a co-ordinating contact with potential new customers to ensure progress is communicated and information flows in a timely manner.
- Work with Customer Relationship Managers in the preparation of new pitches.
- Update the news tracker and other relevant spreadsheets with opportunities for the Sector Leads to progress.
- Ensure key contacts in different alternative residential markets are up-to-date on our CRM system and meeting notes are updated.
- Support the team in attending meetings across the UK and at key industry events – occasional overnight hotel stays may be required, notably for key industry conferences.
The ideal candidate will have
- Customer-facing experience, co-ordinating customer transactions to conclusion.
- Knowledge of NHBC and NHBC practises
- Relationship building and maintenance skills – internal and external partners.
- Business development experience is advantageous but not desired.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
Your future with us
We have lots of fantastic examples across our business of people who are building their career with us. We are huge advocates of internal mobility and work hard to retain our best talent. We offer exceptional personal development and career progression opportunities. If you’re ambitious, driven and hard-working you will succeed with us. We’ll support you with full training, ongoing development, and the opportunity to gain recognised qualifications and professional memberships.
Our inclusive culture
We are committed to creating an inclusive culture that encourages everyone to bring their true selves to work. We fundamentally believe in the rights of all our employees and customers to be treated fairly, with dignity and respect, free from discrimination. We have active employee networks that support our colleagues and their allies, creating safe spaces for open conversations and the sharing of ideas.
If you need any adjustments or additional support with your application, please let us know at [email protected]
