customer relations Southampton, England
Job description
Join our team as a Customer Assistant and embark on a rewarding journey of providing exceptional customer service. We are seeking a dedicated individual to warmly greet our valued customers, share product insights, and guide them through a delightful shopping experience. If you thrive in a fast-paced environment and love interacting with people, this opportunity is perfect for you!
Responsibilities:
Customer Engagement Extraordinaire:
- Put your friendly and outgoing personality to work as you warmly greet customers, making them feel valued and welcome from the moment they step in.
- Effortlessly handle customer inquiries and concerns with professionalism, ensuring their needs are met promptly.
Product Knowledge Maven:
- Dive into the world of our products and services, becoming a true expert who confidently provides customers with accurate information.
- Showcase your knowledge as you assist customers in making informed purchasing decisions.
Empathy and Problem-Solving Guru:
- Your empathetic nature shines as you address customer complaints and concerns with understanding and care, turning challenges into opportunities to impress.
Personal Shopping Stylist:
- Demonstrate your product expertise, skilfully assisting customers in selecting products that best suit their needs and preferences.
- Your recommendations will create memorable and enjoyable shopping experiences.
Efficiency and Accuracy Whiz:
- Process customer orders with precision and efficiency, ensuring smooth transactions and satisfied customers.
- Your attention to detail contributes to our excellent service reputation.
Tidy and Organized Pro:
- Maintain a clean and organized work area, setting the stage for a pleasant and inviting shopping environment.
Requirements:
Communication Maestro:
- Your exceptional communication skills, both verbal and written, will build rapport with customers and colleagues alike.
- Be the friendly face and voice of our brand, leaving a lasting impression on our customers.
Fast-Paced Enthusiast:
- Embrace the dynamic nature of our work environment, thriving in a fast-paced setting.
- Adapt to challenges with grace and enthusiasm.
Customer-Centric Star:
- Put our customers at the heart of everything you do, ensuring their satisfaction and happiness throughout their journey.
Team Spirit Ambassador:
- Collaborate seamlessly with your team, creating a harmonious and supportive work atmosphere.
- Together, we deliver excellence in customer service.
Begin Your Journey:
We value your dedication and passion for customer service. Join our team and explore endless opportunities for growth and personal development. We offer a dynamic and supportive work environment, competitive compensation, and the chance to make a difference in the lives of our customers.
If you are ready to embark on this exciting journey of providing exceptional customer experiences, we invite you to apply for the role of Customer Assistant. Let your customer service skills shine, and join a team that cherishes every moment of making our customers smile.
To apply, submit your CV and share how your outgoing nature and exceptional communication skills will make a difference in our customers' lives. Your future in customer service excellence awaits!
Job Type: Full-time
Salary: £25,000.00-£29,000.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
