customer relations

customer relations Havant, England

V3
Full Time Havant, England 22402 - 12.04 GBP HOURLY Today
Job description

The purpose of this role is to ensure that customer queries are answered promptly and completely. Responsibilities will include answering ad hoc questions from customers and assisting and advising customers via telephone, Live Chat and emails with the highest degree of courtesy and professionalism, offer alternative solutions, and many more!

Hours of work - are 8 hour shifts between the hours of 8:45 - 17:15

£10.77 per hour

Key Responsibilities

As a Customer Service Advisor / Contact Centre Advisor you will be responsible for assisting customers with their requirements via the telephone and email. The customer will have order and stock related issues and will require advice in some cases or simply wish to place orders

You will manage return related enquiries

You will assist with unsatisfied customers and complaints if necessary

You will liaise with third parties both internally and externally to manage any issued related to customer deliveries and orders

Process orders onto the in-house system

Complete general administration

Key Skills / Experience

Previous good customer service experience (Call Centre is desirable although not essential)

Have good attention to detail and Accuracy

Will be able to work to deadlines and targets

Be available to start Immediately and commit on an ongoing temporary basis

Job Type: Full-time

Salary: £10.77 per hour

Benefits:

  • Company events
  • Company pension
  • Gym membership

Work Location: In person

customer relations
V3

www.v3corporation.com
Oxnard, United States
$5 to $25 million (USD)
51 to 200 Employees
Company - Private
Commercial Printing
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