Job description

CUSTOMER SERVICE ADVISOR

Temporary on-going assignment!

If you want to work for a company that really cares about their employees with their culture of looking after people within a customer service environment, then this is the role for you. You do not need any previous experience so if you have just graduated and you are looking for a career supporting people then please do let us know. For this client, the customer journey is key for their success.

This is a truly great environment with the company winning recent awards for customer service and employee engagement.

You could take very simple calls such as changing a customer’s direct debit details, responding to emails and changes of address or you could be asked more complex queries. You will also be supporting the national network of branches with queries.

You will wear a headset, work on a pc and laptop which may be dual screen and full training will be provided. The training will take up to 4 weeks in total and will be based onsite in Nottingham and after this you will have the opportunity to work from home. This is a truly great environment with the company winning recent awards for customer service and employee engagement.

The working hours are 37.5 per week that will require you to work 2.5 weekends in 7 but all shifts are given in advance and weekend working can be done from home. The hours of work are between 8am and 7pm. The rate of pay starts at £10.42ph. If you love the work and the culture, there are amazing opportunities for a permanent career with this client!!

Start date for this role is Monday 7th August 2023 and online interviews will take place on week commencing 24th July 2023, please make sure you only apply for this role if you are able to commit to an online interview.

Job Type: Temporary contract
Contract length: 3 months

Salary: Up to £10.42 per hour

Benefits:

• Casual dress

Schedule:

• Day shift

Ability to commute/relocate:

• Meadows, Nottinghamshire: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (preferred)

Work Location: In person