customer relations Remote
Job description
We are looking for a new colleague to join our People Services team. Are you an experienced administrator ready to take on your next challenge? Then you could be our next …
People Service Specialist – HR & Payroll Processes
As part of the People Service team you are passionate about people and service excellence. This is an opportunity to really get involved and make a difference, playing a pivotal role within our U.K. People Services team. Delivering timely, efficient support and exceptional customer service to all employees across the business using the organisation’s HR service delivery case management platform and local HR & Payroll systems.
Key responsibilities
Provide efficient administrative support relating to all HR service activities including but not limited to:
· Starter and leaver processes
· Payroll preparations & input
· Pension leaver administration
· Collaboration with team members to resolve payroll & pension queries
· Monitor and action processes and request workflows via the HR service delivery case management platform
· Efficient and accurate data entry into the company’s central employee data system maintaining 100% data quality
· Employee benefits administration
· Supporting activities to increase user adoption of our HR case management platform
· Support continuous improvement activities
· Any other duties as and when required
Requirements
· Minimum of 2 years’ administration experience working in a business environment ideally HR and/or Payroll/Pensions
· Exceptional written and verbal communication skills
· Confident with numbers and numerical reasoning
· Exceptional accuracy and meticulous attention to detail
· IT skills including MS Word, Excel, PowerPoint, Teams
· Previous experience & proficient using HRIS/Payroll systems
· Strong team player who’s cooperative and willing to assist others
· Positive and proactive approach to work, ability to prioritise own workload
· Excellent organisational and time management skills, able to multi-task, prioritise and manage competing demands to reach required deadlines
· Ability to treat confidential information with discretion
- Preferably able to travel to Gloucestershire for regular team days
This role will suit you if …
You’re good in your own company, prefer the flexibility of working remotely from home, have a positive outlook and great sense of humor! Our team collaborate virtually on a day-to-day basis, we maintain a good sense of ‘team spirit’ and, you can rest assure that you will quickly become part of our strong and caring work family!
Our mission is to provide the best employee experience, delivering exceptional standards of customer service to all stakeholders, whilst continuously improving processes and the way we work. To truly succeed in this role, you need to have integrity, be self-motivated and agile, be a willing team player and great collaborator.
Our Offer
· Home-based/remote working
· 12-month fixed term contract
· Monday-Friday 37.5 hours per week
· Salary up to 25k pa (plus retention bonus on leaving – rules apply)
· Paid Overtime
· Bonus Scheme
· Life Insurance
· Home-working allowance
· 33 days holiday (including Bank Holidays)
· Medicash Healthplan
· Regular team days
· No travel to work expenses!
Some additional information
- All necessary IT equipment, wi-fi connections and stationery supplies will be provided on loan for the duration of your employment
Is this you?
If the answer is yes, please submit your application with your CV and cover letter no later than 30th April 2023
We will screen candidates continuously throughout the application period, so please submit your application as soon as possible
SKF is committed to creating a diverse environment, and we firmly believe that a diverse workforce is essential for our continued success. Therefore, we only focus on your experience, skills, and potential. Come as you are – just be yourself.
#weareSKF
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Job Type: Fixed term contract
Contract length: 12 months
Salary: £25,000.00-£30,000.00 per year
Benefits:
- Company pension
- Life insurance
- Work from home
Schedule:
- Monday to Friday
Education:
- GCSE or equivalent (preferred)
Experience:
- U.K. Payroll & Payroll Software: 2 years (preferred)
- HR & HR Software: 2 years (preferred)
Language:
- excellent English (required)
Work authorisation:
- United Kingdom (required)
Work Location: Remote
Application deadline: 31/07/2023
Reference ID: People Service (UK)-FTC
