customer relations Peterborough, England
Job description
Simpler Law Limited is looking for further additions to our well established, existing Client Team as a full time employed Field Based Customer Service Agent.
Full training is given, however a background of a minimum 10 years in Customer Service is essential.
Your Job
We are a specialist legal services company, dealing with Wills, trusts, conveyancing and probate. We receive between 100-120 new referrals per day from all over the UK, from various sources, including introducers, advertising and existing clients. Your role will be to visit our clients in their own homes, at prearranged times in your area, to recommend our services and establish new relationships, or maintain existing ones. Your role will be to recommend various services to suit our clients needs.
Job Requirements
Can you talk and come across in a professional manner well? If you can, come and talk to us as everything else we can teach, but a minimum 10 years’ experience in customer facing roles is essential.
This is a full-time role, Monday to Friday.
Full driving licence and access to your own vehicle is essential.
Career Progression
This role carries genuine opportunities to advance into management roles.
· Basic Salary of £45,000 - £60,000 depending on experience
· Flexible working hours
· 28 days annual holiday (inc. Bank Holidays) increasing with length of service
· Full product training
· Staff Incentives
· Company Benefits
· All mileage paid for
· Contribution towards mobile phone bill
· All other equipment provided
The Company
With over 30 years working in the Customer Services sector, at Simpler Law Limited we pride ourselves on strong internal values and high standards of customer service and we work in a regulated environment with over 170,000 satisfied customers.
Job Types: Full-time, Permanent
Salary: £45,000.00-£60,000.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Employee discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Experience:
- customer service: 10 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: On the road
Application deadline: 04/08/2023
