customer relations North Newbald, England
Rhinox Group (UK)
Full Time
North Newbald, England
25000 - 12.04 GBP ANNUAL Today
Job description
Job Summary/Objective:
Office Based Role. Responsible for helping customers with complaints and questions, and giving customers information
about products and services as well as taking orders, and processing returns.
Responsibilities & duties:
- Enter all orders that come in via telephone, email or other proactive sales team members
- Provide excellent and easy to understand support via various support channels (email,
- Identify potential issues and work with both product and support teams to get resolved
- Communicating resolutions clearly, effectively and efficiently to clients
- Identifying and taking ownership of problems, concerns or issues with a customer and
Skills/Attributes required:
- Enthusiastic individual who can listen to customer service issues and then offer a unique and
- Excellent customer service relationship skills
- Strong empathy and ability to understand the customer
- Team player, great work ethic and ability to work in a high paced environment
- Excellent verbal and written English communication skills
- Highly organised and attention to detail
- Experienced with MS Office including Word, Excel, and Outlook
Qualifications/Experience required:
- 1 - 2 years’ experience in Customer Support role
Remuneration & benefits
- £25K - £30K depending on experience
- 29 Days Including Bank Holidays
Rhinox Group (UK)
https://rhinox-group.com/
North Newbald, United Kingdom
$5 to $25 million (USD)
1 to 50 Employees
Company - Private
Commercial Equipment Services
1994
