customer relations Chester, England
Job description
As an award-winning company, here at CVS (part of Proximo Group) we place our Customers and People at the heart of everything we do! We are passionate about our values and are looking for like-minded people who share the same energy and commitment to provide an outstanding customer service.
CVS is currently are seeking a great Customer Service Advisor to join our fast-growing team based in Chester paying up to £23k. You will be joining an upbeat, fun, work hard - play hard culture in a vibrant and positive office environment.
The successful Customer Service Advisor will have excellent communication skills, good time management, and be able to build a rapport with customers. In return for this, the Customer Service Advisor will receive some great benefits including:
· Chester Zoo discounts
· Westfield health plan (including ….eg, eye/dentist etc
· Retail cashback scheme
· Smart/casual dress code
· Service reward scheme
· Cycle to work Scheme.
· Free on-site parking
· 25 days holiday and Bank Holidays
· PLUS your Birthday off
As an Investors in People GOLD standard employer, we don’t just invest in you, we will provide you with all the latest technology, support and knowledge to help you maintain and deliver excellent service to our customers.
We have customer-basedroles available and we are looking for someone who is passionate about excellent Customer Service and displays the following attributes: -
· Great listening and communication skills.
· Attention to detail.
· Can take ownership and manage workloads effectively.
· Great problem-solving skills.
· Able to use own Initiative and demonstrate critical decision making.
If you think this sounds like you and are ready to take the next step in your career – APPLY NOW!
We are an industry leading specialist vehicle provider, who delivers excellent bespoke solutions to our business partners and end-customers. We are a leading Claims Management and Credit Hire Company based in Chester and we are renowned for the level of service we offer our customers and are proud to be one of the fastest growing brands in our industry with exciting plans for the future!
Our values are at the HEART of everything we do for our Customers and People: -
· Honesty
· Excellence
· Accountability
· Respect
· Teamwork
For CVS, having a friendly, diverse, and inclusive atmosphere is crucial to achieving our best-in-class goal. When everyone feels free to be their best selves at work, CVS thrives. We want our employee base to match the variety of our customer base. While we strive to maintain a culture where employees feel appreciated and valued for their individual potential, we celebrate diversity.
Our dedication to diversity is authentic, continuously developing, and top-down driven.
CVS takes great satisfaction in being open to everyone. No matter your gender, sexual orientation, disability, race, marital status, ethnicity, religion, or social class, we encourage you to apply. We support diverse workplaces where our employees may always give and display their best selves.
We'd love to hear from you if you need flexibility in time, locations, or ways you do your job. Additionally, we want to make sure you receive help during the application process so you can give it your all. Please indicate on your application form if you need any reasonable adjustments made during the application process.
Job Types: Full-time, Permanent
Salary: £21,000.00-£23,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Wellness programme
Schedule:
- 8 hour shift
- Day shift
Ability to commute/relocate:
- Chester, Cheshire: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: Customer Service
