customer relations Remote
Peterson Goff Real Estate Experts
Full Time
Remote
28 - 21 USD HOURLY Today
Job description
Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.Compensation:
Peterson Goff Real Estate Experts is a group of full-time real estate agents who are action oriented and committed to our goals. We approach all situations with enthusiasm, open communication, and a problem solving attitude. We each act as the ultimate team player, and realize the value of our team. We are honest, professional, we treat others with respect, and we have integrity in all that we do.
$21 - $28 hourly
Responsibilities:- Identify common customer issues and bring them to the attention of the team
- Reply to incoming calls from customers including products and service questions, general information, and complaints
- Keep track of customer accounts and make updates with new account information as necessary
- Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
- Record customer interactions and follow up on their experience with our company
- Previous work in a customer-facing position
- Must have graduated high school, received a G.E.D. or equivalent
- Display strong communication skills, active listening skills, and personal skills
Peterson Goff Real Estate Experts is a group of full-time real estate agents who are action oriented and committed to our goals. We approach all situations with enthusiasm, open communication, and a problem solving attitude. We each act as the ultimate team player, and realize the value of our team. We are honest, professional, we treat others with respect, and we have integrity in all that we do.
