customer relations Nottingham, England
NxGen
Full Time
Nottingham, England
24000 - 12.04 GBP ANNUAL Today
Job description
NxGen Recruit are currently working with an established organisation who are looking to recruit a Customer Service Advisor on a permanent basis.
This role is well suited to someone who enjoys speaking with customers and providing excellent customer service. You will be confident speaking with customers, logging information, investigating queries and resolving issues. You will have excellent communication skills, be confident, and be comfortable working with Microsoft Office packages.
Key duties
You will work on a structured 3 week rota basis operating between 8am – 6.30pm.
Customer Service Advisor
Accessible from Nottingham and Derby
£24,000
This role is well suited to someone who enjoys speaking with customers and providing excellent customer service. You will be confident speaking with customers, logging information, investigating queries and resolving issues. You will have excellent communication skills, be confident, and be comfortable working with Microsoft Office packages.
Key duties
- To deliver an exception Customer experience – Customer first approach
- To follow standard documented processes and procedures as required.
- To record all customer interaction within company systems.
- Taking ownership of operational customer issues through to full resolution.
- To complete essential administrative tasks associated with the role within the agreed timescales.
You will work on a structured 3 week rota basis operating between 8am – 6.30pm.
Customer Service Advisor
Accessible from Nottingham and Derby
£24,000
NxGen
www.nxgen.xyz
Dubai, United Arab Emirates
Unknown / Non-Applicable
1 to 50 Employees
Company - Private
