customer relations

customer relations Beckenham, England

NHS Professionals
Full Time Beckenham, England 21300 - 12.04 GBP ANNUAL Today
Job description

Our customer service division is hiring enthusiastic and reliable professionals who have an ability to efficiently help customers and follow company procedures. As a valued member of the customer service team, you will answer incoming calls and respond to emails, updating records and researching issues. A successful candidate should be comfortable using a computer for most of his or her day, and should enjoy interacting with people over the phone and in-person as well.

Responsibilities:

  • Respond to inbound calls.
  • Answer customer enquiries.
  • Apply knowledge of company policies to answer questions.
  • Deal with dissatisfied callers.
  • Provide information concerning products and services.
  • Perform basic trouble-shooting of customer problems.
  • Use good judgement when dealing with customers, phone calls, and co-workers.

Job Type: Full-time

Salary: £21,300.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Flexitime
  • On-site parking
  • Referral programme
  • Store discount

Schedule:

  • Monday to Friday

Work Location: In person

Reference ID: 3714

customer relations
NHS Professionals

www.nhsprofessionals.nhs.uk
Hemel Hempstead, United Kingdom
Nicola McQueen
$100 to $500 million (USD)
501 to 1000 Employees
Hospital
HR Consulting
2001
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