customer relations

customer relations Liverpool, England

N A Raven Limited
Full Time Liverpool, England 26155 - 24855 GBP ANNUAL Today
Job description

About us

N A Raven Limited is a small business in Liverpool, L9 0HU. We are professional and agile.

Our work environment includes:

  • Modern office setting
  • Growth opportunities
  • Food provided

We are looking for a Customer Service Representative to join our team. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing helpful information regarding products and services. The ideal candidate should have excellent communication skills, be able to work in a fast-paced environment, and have a strong commitment to customer satisfaction.

Responsibilities:

  • Respond to customer inquiries in a timely manner.
  • Provide accurate information about products and services.
  • Identify customer needs and provide solutions.
  • Resolve customer complaints and disputes in a professional manner.
  • Maintain customer records and update account information as needed.
  • Follow up with customers to ensure satisfaction.
  • Ensure customer service standards are met.

Job Types: Full-time, Permanent

Salary: £24,855.00-£26,155.00 per year

Benefits:

  • Financial planning services
  • Flexitime
  • Free parking
  • On-site parking

Flexible Language Requirement:

  • English not required

Schedule:

  • 8 hour shift
  • Flexitime
  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus
  • Yearly bonus

Education:

  • Diploma of Higher Education (preferred)

Experience:

  • customer service: 2 years (preferred)
  • Sales: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Ability to Commute:

  • Liverpool, L9 0HU (preferred)

Ability to Relocate:

  • Liverpool, L9 0HU: Relocate before starting work (preferred)

Work Location: In person

Application deadline: 03/08/2023
Expected start date: 04/08/2023

customer relations
N A Raven Limited

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