customer relations Liverpool, England
Job description
About us
N A Raven Limited is a small business in Liverpool, L9 0HU. We are professional and agile.
Our work environment includes:
- Modern office setting
- Growth opportunities
- Food provided
We are looking for a Customer Service Representative to join our team. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing helpful information regarding products and services. The ideal candidate should have excellent communication skills, be able to work in a fast-paced environment, and have a strong commitment to customer satisfaction.
Responsibilities:
- Respond to customer inquiries in a timely manner.
- Provide accurate information about products and services.
- Identify customer needs and provide solutions.
- Resolve customer complaints and disputes in a professional manner.
- Maintain customer records and update account information as needed.
- Follow up with customers to ensure satisfaction.
- Ensure customer service standards are met.
Job Types: Full-time, Permanent
Salary: £24,855.00-£26,155.00 per year
Benefits:
- Financial planning services
- Flexitime
- Free parking
- On-site parking
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Yearly bonus
Education:
- Diploma of Higher Education (preferred)
Experience:
- customer service: 2 years (preferred)
- Sales: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Ability to Commute:
- Liverpool, L9 0HU (preferred)
Ability to Relocate:
- Liverpool, L9 0HU: Relocate before starting work (preferred)
Work Location: In person
Application deadline: 03/08/2023
Expected start date: 04/08/2023
