customer relations Stockton-on-Tees, England
Job description
We are looking for zesty, enthusiastic and friendly team members to join our team here in Stockton-on-Tees.
We are currently recruiting for Part-Time Customer Service Advisors to join our fantastic friendly team. Duties include: handling and logging inbound interactions from customers (calls, emails, webchat and messages), dealing with the interactions as required, and delivering a high standard of customer service.
Full training is provided and we are looking forward to welcoming friendly, fun individuals into one of the zestiest customer service teams around!
We are recruiting for the following shift pattern:
- Part Time (various contracts), Monday - Sunday. This includes a mixture of daytime, evening and weekend shifts. Evening and weekend availability is essential.
What we're looking for:
- Great communication skills
- The ability to listen to customer's needs
- Ideally, you should have 5 GCSE’s or equivalent including English and Maths
- Be PC literate
- Enjoy working as part of a team
- The ability to resolve customer queries in a timely manner
- Previous customer service experience is an advantage
Great benefits working for Lemon
- 6.6 weeks holiday (including bank holiday allocation)
- Employee Assistance Programme
- Plus you get to be a Lemon and once a Lemon, always a Lemon
What's next?
- Send us your CV through Indeed
- If you pass the CV stage, one of our recruitment team will contact you to offer you an interview
If you would like to discuss the role in further detail, please contact our recruitment team on 01642 662772.
Job Type: Part-time
Part-time hours: 10-16 per week
Benefits:
- Company pension
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Schedule:
- Overtime
Work Location: In person
