Job description
We are currently seeking an enthusiastic and reliable Entry Level Customer Service Assistant to provide support to our clients. On a daily basis, you will field calls and emails from customers, answering questions about our products or services, processing orders, and handling customer concerns or complaints.
Salary Range:
$1150- $1650 per week
Job:
Full time
Some Responsibilities:
Communicating with customers through various channels.- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
Requirement:
High school diploma or equivalent- Comfortable using computers.
- Able to manage multiple accounts simultaneously
- Exceptional communication skills
Benefits:
- 401(k)
- Dental Insurance
- Disability Insurance
- Employee Assistance Program