Job description

Do you want to work for a company where their mission is to be the most exciting, dynamic and trusted wine seller in the world? Are you looking for a temporary position that can provide you with continuous opportunity for career progression and further qualifications that can help with your professional development? Do you want to work for an employer that includes wine tasting as part of your first week of training?

Yes? Great, get in touch we have the perfect opportunity for you!

Hooray are proud to be working with Laithwaites, a very successful wine retailer, based in Brockworth, to exclusively recruit for several Advisors to join their thriving Inbound, Customer Care Team. The start date for this role is the 21st August.

Benefits:

• Generous staff discount.
• Free parking on-site.
• Realistic and achievable commission structure.
• Weekly wine tasting.
• Continuous opportunity for career progression and further qualifications.

What are the day-to-day responsibilities of the role:

• Answering inbound customer calls regarding order enquiries, complaints, subscriptions and storage.
• Upselling where possible.
• Inputting and updating customer data, using their own bespoke software.
• Any ad-hoc administration.

Required Skills and Qualifications:

• Good MS Office skills (Word, Excel and Outlook in particular).
• Strong communication skills, both written and verbal.
• Previous experience of working in a Customer Service role is desirable.
• Full training will be provided.

If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV and we promise to get back to you.

• Hooray is acting as an agency on behalf of the client for this position.
• Hooray is proud to be a corporate member of the REC, the recruitment industry’s leading professional body.
• DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A £150 REWARD FOR ANY SUCCESSFUL REFERRAL! T&C’s APPLY!

Job Types: Full-time, Part-time, Temporary contract, Temp to perm
Contract length: 4 months
Part-time hours: 30 per week

Salary: Up to £10.90 per hour

Benefits:

• Canteen
• Casual dress
• Discounted or free food
• Employee discount
• Free parking
• On-site gym
• On-site parking

Work Location: In person

Application deadline: 18/08/2023
Reference ID: 37664
Expected start date: 21/08/2023