customer relations Newcastle upon Tyne, England
Job description
About us
ENVISAGE AUTOMOTIVE LIMITED is a small business in Newcastle upon Tyne, NE1 1JW. We are professional, data-driven and customer-centric.
Our work environment includes:
- Modern office setting
- Growth opportunities
- On-the-job training
We are looking for a customer assistant in NewCastle.
A customer assistant is responsible for providing the best customer service, handling customer inquiries, managing complaints, and processing requests depending on the clients' needs.
Customer assistants must have exceptional communication skills and the knowledge of the goods and services the company offers to accommodate customers on their concerns.
A customer assistant should also have a good grasp on marketing processes to sell products, take orders, and develop sales pitches to potential customers to drive revenues, increase profitability, and maintain good customer feedback.
Requirements:
- Good communication skills
- Have an interest in helping people
- Like working as part of a team
- Well-presented, polite and tactful
- Can handle complaints in a calm manner
- Have good IT skills
- Good numeracy skills
Job Types: Full-time, Permanent
Salary: £12.00-£14.00 per hour
Benefits:
- Flexitime
- Free or subsidised travel
- Free parking
- On-site parking
Flexible Language Requirement:
- English not required
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Newcastle upon Tyne, NE1 1JW: reliably commute or plan to relocate before starting work (required)
Education:
- Diploma of Higher Education (preferred)
Experience:
- Retail sales: 2 years (preferred)
- customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: In person
Application deadline: 04/08/2023
Expected start date: 03/08/2023
