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customer relations

customer relations Washington, DC

Empire Management Group
Full Time Washington, DC 20 - 15 USD HOURLY Today
Job description

We are seeking a Customer Service Representative to join our team!
  • You will be responsible for helping customers by providing product and service information and resolving technical issues.
  • This is a customer facing role focused on customer acquisition, retention and account management
  • Qualify customers for a free cell phone service
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Qualifications

  • Ability to build rapport with clients
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Previous experience in customer service, sales, or other related fields
  • Reliable transportation is a plus
  • Must have reliable transportation

Responsibilities

  • You will be responsible for helping customers by providing product and service information and resolving technical issues
  • This is a customer facing role focused on customer acquisition, retention and account management
  • Handle customer inquiries and complaints
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Post Jobs Online Apply Job
customer relations
Empire Management Group

https://www.empirehoa.com
Orlando, FL
Jose Ramon Riestra
$5 to $25 million (USD)
51 to 200 Employees
Company - Private
Real Estate
Real Estate
1993
Apply Job
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