customer relations Washington, DC
Empire Management Group
Full Time
Washington, DC
20 - 15 USD HOURLY Today
Job description
We are seeking a Customer Service Representative to join our team!
Qualifications
Responsibilities
- You will be responsible for helping customers by providing product and service information and resolving technical issues.
- This is a customer facing role focused on customer acquisition, retention and account management
- Qualify customers for a free cell phone service
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Qualifications
- Ability to build rapport with clients
- Excellent written and verbal communication skills
- Ability to prioritize and multitask
- Positive and professional demeanor
- Previous experience in customer service, sales, or other related fields
- Reliable transportation is a plus
- Must have reliable transportation
Responsibilities
- You will be responsible for helping customers by providing product and service information and resolving technical issues
- This is a customer facing role focused on customer acquisition, retention and account management
- Handle customer inquiries and complaints
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Empire Management Group
https://www.empirehoa.com
Orlando, FL
Jose Ramon Riestra
$5 to $25 million (USD)
51 to 200 Employees
Company - Private
Real Estate
1993
