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Job description

Got a computer? We got You! BroadPath is offering Customer Service Representative positions and we think you’d be a great fit! Ready to work from home too? You’ll love our high speed & connected culture here at BP; embrace it through our concerts, magic shows, trivia nights, group chats and our Bhive platform - it’s one of a kind! We are hiring Customer Service Representatives today, let's connect!

Day to Day Stuff

• Partnership with Fortune 10 and leading Health Plans nationwide – come work with the best!
• Meaningful connections will be made here, you will advise and resolve any customer needs, and approach each interaction in an empathetic, and efficient manner
• You will exceed established performance goals in the areas of efficiency, call quality, customer satisfaction, first call resolution, adherence, and attendance.

Money & Perks!

• Competitive Salary
• $100 Training Bonus; complete training and your first week of Production with 95% attendance to qualify
• Exclusive HiveLife entertainment events, and invitation to join our Diversity, Equity, + Action Committee
• Access to BroadPath’s Limited Medical Plan starting first of the month after 60 days of employment. After one year of full-time employment, you will receive access to our Major Medical Plan, 401K, Career Advancement Opportunities, and our one of a kind Bhive kit
• Uncapped Employee Referral Program & Weekly Pay Days!

As our ideal candidate, you are organized, willing to expand your and grow your career (we love internal promotions). And like us, you’re gritty, embrace coaching, innovative, and are culture focused.

• Bonus points for prior health plan customer service experience; but don’t worry, not required, we’re here to mentor & collaborate

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• Health insurance
• Work from home

Work setting:

• Remote

Application Question(s):

• Do you have a personal computer that can be used for work?
• Does your personal computer meet these requirements 1.6 Ghz Dual Core CPU, and Minimum 4GB RAM?

Work Location: Remote