customer relations

customer relations West Fargo, ND

Biolife Plasma Services
Full Time West Fargo, ND 38645 - 30501 USD ANNUAL Today
Job description

customer

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.

Job Description

About BioLife Plasma Services

Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.

BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.

Plasma Center Technician / Entry level Phlebotomist

Are you interested in working in the healthcare industry? Ready to make a career out of making a difference? As an entry level Plasma Center Technician at BioLife, you will receive on-the-job training and feel good about the work you do.

Life-saving work you can believe in.

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected.

A typical day for you may include:

  • Exceptional Customer Service: Answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
  • Medical History Records: You’ll use your attention to detail to screen new and repeat donors, and take and record donor vital signs and finger stick results. You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
  • Continuous Improvement: You will help to identify operational opportunities for continuous improvement, initiate changes to center processes, as needed, through the use of company approved procedures.
  • Supportive Teamwork: You’ll work in our fast-paced, team environment; ensure a clean and professional work environment; attend team meetings; work closely with your management team; and problem-solve together.
  • Being Dependable: You’ll be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
  • Phlebotomy: You may learn how to install, operate, maintain, and troubleshoot state-of- the-art plasmapheresis machines while ensuring the safety of our donors.

REQUIRED QUALIFICATIONS:

  • High school diploma or equivalent
  • Ability to walk and/or stand for the entire work shift
  • Ability to work evenings, weekends, and holidays
  • Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
  • Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
  • Fine motor coordination, depth perception, and ability to hear equipment from a distance
  • Due to potential exposure to blood borne pathogens (risk level 1), 90% of work tasks require prolonged glove wear

PREFERRED QUALIFICATIONS:

  • Experience working in food service, retail, hospital, lab, or a regulated environment
  • Strong customer service skills
  • Desire to work in a fast-paced workplace

EEO Statement

Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.

Locations

USA - ND - West Fargo

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time

customer relations
Biolife Plasma Services

http://www.biolifeplasma.com
Bannockburn, IL
Christophe Weber
$100 to $500 million (USD)
1001 to 5000 Employees
Subsidiary or Business Segment
Health Care Services & Hospitals
1999
Related Jobs

All Related Listed jobs

Customer Assistant-Kings Road
Marks & Spencer London, England 11.45 GBP HOURLY Today

To deliver a great shopping experience for their customers, putting customers before task every time. Serve our customers efficiently and brilliantly well on

Visitor Services Assistant
The Sherlock Holmes Museum London, England 11 GBP HOURLY Today

Serving customers and selling products. ( 6-20 hrs a week contract with the option to work more hours if needed) 2 days a week minimum.*.

Assistant Youth Justice Officer
West Mercia Police Shrewsbury, England 25758 - 27690 GBP ANNUAL Today

Services are delivered from multi-disciplinary teams aligned to the four local authority areas. This is a full time position.

Customer Operations Manager
IP Cortex Remote 30000 - 35000 GBP ANNUAL Today

IP Cortex are an innovative technology company and seek a full time Customer Success & Operations Manager to effectively support our internal sales team and

Christmas Team Member
Pizza Hut Restaurants UK Edinburgh Today

Job Reference pizzahut/TP/1691123/22891 Number of Positions: 1 Contract Type: Seasonal Contract Details: Fixed Term contract Salary: up to 10.42 plus tips (pay rates differ dependent on age) Working...