Customer Payments Advisor Stoke-on-Trent, England
Job description
Overview
Operations
Full Time
Closes 22/06/23
Stoke-on-Trent
Full Time
Closes 22/06/23
Who we are looking for
A Customer Payments Advisor who will be working in a fast paced and rewarding role, responsible for identifying and resolving payment issues across a wide range of global payment methods.
Our Customer Payments team is a fundamental part of the operation, responsible for the processing of customer payments using bespoke tools.
Utilising your ability to work independently and efficiently, you will oversee a variety of tasks to identify and investigate payment related problems to find a solution.
A supportive training program will provide you with the knowledge to grow as an individual, leading to ample opportunities to progress within the business.
The starting salary for this position is competitive increasing to £26,977 upon successful completion of training.
Candidates must be prepared to work any five days from seven including weekends and evenings. In return, we offer a generous bonus scheme, excellent holiday package and a wide range of other benefits.
This role is eligible for inclusion in the Company’s hybrid working policy where you will have the option to work up to three days from home.
Successful applicants will need to provide proof of eligibility to work in the UK.
Preferred skills and experience
Main Responsibilities
Want to become part of the team?
The benefits of working with us
Bonus Schemes
Recognition for your performance and hard work.
Company Pension
Preparing you for later life with a top pension.
Employee Assistance Programme
Supporting the wellbeing of you and your family.
Eye Care
In a digital world, we help take care of your vision.
Health Insurance
Reassurance for your health and wellbeing.
Income Protection
Your income is protected, just in case.
Life Assurance
Peace of mind for your family in any eventuality.
Life Event Gifts
Your big occasions deserve to be celebrated.
Stoke-on-Trent
We were founded here in 2000 out of a portacabin, and now we are one of the largest private employers in the area.
Our location
- Historically, the area found its fortune creating world renowned pottery.
- We benefit from great transport links due to our central location.
- The bet365 Stadium is home to Stoke City football club.
- Alton Towers, World of Wedgwood and the Trentham Monkey Forest are just some of the nearby attractions.
What we get up to
Our Stoke office is home to our industry leading technology provider, Hillside (Technology) Ltd, and also support services roles to our gambling operations. The opportunities are endless, with roles in Technology, Marketing and Customer Support departments all under one roof.
Many of our teams operate 24 hours a day, so it is a hub of activity at all times.
Some location benefits
On-Site Restaurant
Tea and Coffee Service
Great Commuter Links
Company Leisure Facility
