Customer Hero Guildford, England
Job description
Customer Hero
- Central Guildford, Surrey
- Macbook; health care; pension; run club; childcare voucher scheme; cycle to work scheme; soft drinks; fresh fruit; social events; and great coffee!
- £21k - £26k p.a.
Here at Yay & Telcoswitch we are one of the largest VoIP providers in the UK, who run their own tech stack. When businesses need an agile telecoms provider who can work to their needs, they come to us!
Today Yay.com offers a world class cloud based communications service managing more than 20 million calls, messages and video-calls (beta version out now) each month. By building our own in-house technology platform we have removed the need for third-party software that many of our competitors still rely on. We own, manage and maintain a 24/7/365 fault tolerant, highly scalable, fail-safe, redundant infrastructure, guaranteeing your business the most advanced and reliable communications network available.
We run on common sense; knowledge; fairness; integrity and fun - all reasons that both our customers and staff love us! If you’re looking to progress your career in customer service, and want to step up to a more senior position, then today is your lucky day as we are looking for someone to come and join our customer support team with a view of them becoming the second in command.
As part of an entrepreneurial team, in a fast-paced environment, you will need to have a can-do attitude, and we hope you will be:
- Able to demonstrate to us that you are a logical thinker with the ability to quickly understand a problem and present a solution.
- A very confident communicator with a grammatically strong and creative writing style.
- A strong relationship builder who demonstrates integrity at every turn, who naturally brings people together.
- Able to clearly identify customer requirements, and in-turn sales opportunities.
- Committed to the objective of continuing to grow our business while making a positive impact on our clients businesses too.
Confidence is key, while being able to back it up with integrity.
If you want to stand out from the crowd; learn a lot; and end up with a lot more friends/colleagues that you can rely on, then check out our website (Yay.com) and APPLY NOW!
Job Type: Full-time
Salary: £21,000.00-£26,000.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Private medical insurance
- Store discount
Schedule:
- Monday to Friday
Work Location: One location
Reference ID: YayCH
