Customer Experience Team Member

Customer Experience Team Member London, England

Ambassador Theatre Group
Full Time London, England 10.85 - 11.06 GBP HOURLY Today
Job description

The Ambassador Theatre Group (ATG) is the global leader in live theatre. We own and operate close to 50 venues in the UK and US, we’re an internationally award-winning producer, and a market leading theatre ticketing business.

Every night our theatres welcome thousands of people through our doors to enjoy the best in live entertainment. Whether it’s a night out with friends for a special birthday or a family’s first theatre outing, you know every visit is special. We work hard to make sure each customer leaves with those unique memories you can only get from a live show…and that they want to return again and again

As part of our Customer Experience Team you’ll make those fantastic experiences happen. The charismatic and welcoming face of the company, you’ll offer the highest standards of customer service whether you’re welcoming audiences or working behind the bar. You’ll ensure we meet our financial targets by selling products and packages on the night and by making sure customers want to return.

What are we looking for?

A great candidate for this job will:

  • Have a great work ethic and care about quality
  • Be observant and focussed on the customer
  • Relate well to others
  • Communicate effectively
  • Be proactive, decisive and get things done
  • Think creatively
  • Have ambition and drive
  • Have a flair for sales

Further information on the role and the skills you’ll need can be found in our full job description and in our website article: https://careers.atg.co.uk/about-us/life-at-atg/front-of-house.html

If you have the skills to achieve our goals and an affinity for our values we’d like to hear from you! Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. You do need to be aged 18+ for this position.

We are proud to be an equal opportunity employer and strive to provide a stage for everyone. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture. Find out more about us and our values at atg.co.uk and careers.atg.co.uk

We are a Disability Confident Committed Employer, which means that we are taking action to ensure that people with disabilities and long-term health conditions feel supported, engaged and able to fulfil their potential in the workplace. We will offer an interview or recruitment event to disabled candidates who tell us they wish to participate in the scheme and who demonstrate in their application that they best meet the essential criteria for the role. Where we receive more applications than we are reasonably able to interview for any given role, we will retain applications for the next available interview opportunity wherever possible.

If you’d like to discuss accessibility prior to applying, please review our job description where you can find our contact details to request a confidential discussion.



Closing Date

26-04-2023 at 10:00

New to ATG?

Apply

Customer Experience Team Member
Ambassador Theatre Group

www.atg.co.uk
Woking, United Kingdom
Mark Cornell
Unknown / Non-Applicable
1001 to 5000 Employees
Company - Private
Culture & Entertainment
1992
Related Jobs

All Related Listed jobs

Graduate Transport Planner - Sustainable Transport & Active Travel - 2024 (Edinburgh/Glasgow)
Stantec Scotland Today

Please inform us of any support or reasonable adjustment you may need as a result of a disability, long term health condition, neurodiversity or other personal

Retail Assistant (Weekly Pay)
CTX Execs London, England 8.75 - 11.25 GBP HOURLY Today

We have found those who have experience working in a retail environment possess the skills needed to transition into a sales and promotions role quickly and

Games Host - Part Time
Boom Battle Bar Manchester, England 10.5 GBP HOURLY Today

Clear progression plan if thats what youre looking for. From Axe Throwing to Beer Pong and everything in between with a side of cocktails.

People Services Administrator
Longhurst Group Remote 23215 GBP ANNUAL Today

Providing right first time HR administration support to all customers. Offered on a 36.25 hours per week permanent basis this is a hybrid role, working

Franchise & Access Support Manager
Network Rail Birmingham, England 34050 - 38305 GBP ANNUAL Today

Manage the contractual relationship with the TOCs on all issues including performance, access conditions, access agreements, invoicing and claims.