Customer Experience Assistant Manchester, England
Job description
Context of the role
The Centre for Pharmacy Postgraduate Education (CPPE) is part of the Division of Pharmacy and Optometry and provides continuing professional development opportunities for Pharmacy professionals.
The role of the Customer Experience and Learning Operations Assistant is to provide an efficient, effective, friendly and flexible frontline administrative support to the external (pharmacy professionals) and internal (eg. education supervisors, tutors and organisation’s leadership) customers. This will include (but will not be restricted to) supporting learners with bookings for events, navigating our website for relevant learning and responding to customers’ queries via email, live chat and telephone.
As an equal opportunities employer, we welcome applicants from all sections of the community regardless of gender, ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit
Our University is positive about flexible working – you can find out more here
Blended working arrangements may be considered
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
Enquiries about the vacancy, shortlisting and interviews:
Email: [email protected]
General enquiries:
Email: [email protected]
Technical support:
https://jobseekersupport.jobtrain.co.uk/support/home
This vacancy will close for applications at midnight on the closing date.
Please see the link below for the Further Particulars document which contains the person specification criteria.
