Customer Engineer, Networking Specialist London, England
Job description
Minimum qualifications:
- Bachelor's degree in Computer Science, related software engineering field, or equivalent practical experience.
- Experience in networking (e.g., Network Virtualization, Open Protocols, Application Acceleration/Load Balancing, Virtual Private Networks).
- Experience across cloud computing (e.g., infrastructure, storage, platforms, data), the cloud market, and with customer buying behavior.
- Ability to speak and write in English fluently.
Preferred qualifications:
- Master's degree in Computer Science or a related technical field.
- Experience writing code in web/mobile development language (e.g., Java, JavaScript, Python, Go, PHP, Android, or iOS). Experience managing complex network implementations.
- Experience installing, optimizing, and maintaining cross-country networks, leveraging traditional and innovative protocol frameworks.
- Experience as a Technical Sales Engineer in cloud computing or a customer-facing role on a professional services/systems engineering team.
- Working knowledge of Main Traditional Routing Protocols, TCP/IP, MPLS-VPN, IPSEC, Load Balancing, Network Security, DNS, Encryption, and QoS.
- Ability to learn, understand, and work with new technologies/methodologies/solutions in cloud/IT.
About the job
When leading companies choose Google Cloud it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Customer Engineer, you'll use your leadership skills and knowledge of product management, industries, software, and cloud computing to design solutions and take them to market. You'll help drive awareness of our solutions at industry conferences and Google events. In this role, you'll become a trusted advisor to our clients and prospects and advocate for our platform, helping our partners to get the most value from our platform. You'll help customers discover the right technology and solutions specific to their needs, consulting around the best way to implement them, optimizing for results when in production, and ensuring that their success is our priority.
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work to identify and qualify platform opportunities. Identify business/technical requirements, conduct full technical discovery, and architect client solutions to meet gathered requirements.
- Lead the technical project, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and coordinate supporting technical resources.
- Work with Google Cloud Platform products to demonstrate and prototype integrations in customer/partner environments. Travel frequently across EMEA for meetings, technical reviews, and onsite delivery activities, as needed.
- Prepare and deliver product messaging to highlight Google Cloud Platform value proposition using whiteboard and slide presentations, product demonstrations, white papers, trial management, and request for information (RFI) response documents.
- Provide recommendations on integration strategies, enterprise architectures, and platforms/application infrastructure to successfully implement a complete solution. Provide advice to customers to optimize Google Cloud Platform effectiveness.
