Customer Engagement Advisor Remote
Job description
Are you passionate about providing procurement services in the public sector?
An exciting opportunity has arisen for a Customer Engagement Advisor to join our growing Charity based in Manchester. This role involves working from home with some regional travel.
CPL Group are a group company with charitable status and is owned & run by the FE sector. The group is comprised of 3 separate organisations, Crescent Purchasing Consortium (CPC), Tenet Education Services and Tenet Procurement Services. CPC provide members with a large number of EU tendered frameworks, procurement training, specialist advice on best spending practices showing how educational institutions can obtain best value for money. Tenet specialise in offering a full portfolio of procurement consultancy services to the education sector and more recently, the wider public sector.
CPL Group are officially accredited as a ‘Great Place to Work’ 'Great Place to Work for Women' Great Place to work for Well-Being' and one of the 'Best Workplaces' we offer flexible agile working hours, working on a hybrid of home and office working with occasional travel. Ideally we are looking for somebody within the North West but we will consider other locations for the right candidate.
This role will suit a candidate who has experience and knowledge of working within a public sector procurement environment and experience of contracting procedures. You will be a primary contact for new and existing customers from outside our core customer base with non-education organisation. You will build effective business relationships and our framework suppliers, to market our evolving framework portfolio to our customers.
You will have strong organisational skills, a keen eye for detail and the ability to build rapport and communicate effectively with people at all levels, as well as a strong commitment to mentoring and promoting good procurement practice throughout the public sector.
Hours: We are offering flexible working hours from home, working 36.25 hours per week.
Salary: Up to £42,000 per annum depending upon experience.
Benefits:
- Opportunities to progress based on our inhouse procurement and leadership development programmes.
- 38 days holiday (including Christmas holiday closure and bank holidays).
- Agile and flexible working.
- Annual pay reviews.
- Yearly performance related bonuses of up to £3,000.
- Travel expenses and free parking.
- Enhanced leave packages such as paid sickness, bereavement and compassionate leave, maternity and paternity pay.
- Financial support towards membership subscriptions and fully funding CIPS qualifications.
- Join a great company pension.
- Utilise our 'Cycle to work' scheme.
- Support for wellbeing with access to 9 mental health first aiders and the opportunity to join an Employee Assistance Programme.
- The chance to get involved in a number of working groups, such as Women, Equality Diversity and Inclusion, Wellbeing and Sustainability.
- Lots of CPD opportunities and time given to all employees to complete CPD throughout the year.
- Social and employee events in the summer and at Christmas.
For full details of the job description, please click the Customer Engagement Advisor Recruitment Pack.
CPL Group is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people to excel.
