Customer Contact Team Assistant Pontypool, Wales
Job description
Do you want to be part of an Outstanding Company to Work For in the Best Companies survey?
Due to internal progression within the team, we are looking to recruit in our friendly busy customer contact team.
In the role you will provide a courteous and efficient service to our customers. You will require a flexible approach to the post and working as part of a friendly, busy and committed team. You will be required to follow a shift pattern of 8-4 and 9-5 from your start date. You will then be on a hybrid working rota basis after completion of the 6 month probation period.
You will have a highly supportive line manager who will check in with you regularly to support you to perform well, help you sustain your well-being so that you flourish at work and coach you to continually grow your knowledge and skills. They will have your back and be available to you when you need them. They will listen to you, give you clarity and direction and make you feel included so that you cannot fail to have a highly positive experience at work.
Here’s what The Team says about working for Melin
Hours: 35 per week
Base: Office & hybrid working
Make sure you tell us how you meet the Person Specification, as this helps us to make shortlisting decisions. CV's will not be accepted for this role.
To help you understand more about the role, please refer to the “Recruitment Pack” in the 'Documents Available' section at the top of the page.
At Melin we are guided by our values and driven by our commitment to our communities, to equality & diversity, to the health and wellbeing and development of our team. By getting the best out of your people, you will help to give our residents the best services and opportunities they could want.
We want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.
If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we'd love to hear from you.
Closing Date: 15 February 2023 11.59pm
Information Event: 21 February 2023
Interviews: 23 February 2023
