Customer Care Administrator / Stores

Customer Care Administrator / Stores Newport, Newport, Wales

STATELY ALBION LIMITED
Full Time Newport, Newport, Wales 22880 - 23920 GBP ANNUAL Today
Job description

Stately-Albion is a manufacturing company that constructs and assembles residential park homes and luxury holiday lodges that are customer focused in design and value. All of our park homes are built using modern materials and design technology while hand-built in the traditional way to coach-building methods and values.

Customer Care Admin/ Stores
Dealing with park owners, park managers and homeowners other departments over the phone and via email in regard to the administration of customer and homeowner records associated with Park Home Warranty.

Based: Stately-Albion, Abercarn.

Scope

Customer Care is an integral part of Stately-Albion, we depend on a good reputation of customer service to maintain a future, healthy order book and to ensure we provided the correct aftersales service to our customers and homeowners. Our customers must feel they have received a good level of service, to ensure the continued success of the business.

Key Attributes

Administrator’s must:

Be punctual and reliable.

Work to the H&S standard required, including the correct use of PPE.

Be prepared to work occasional additional hours and weekends, as the demands of the office require (paid).

Be courteous and polite to all customers.

Manage their own workload within the working day, doing what is required in the office on that time and day.

Work well as part of a team.

Booking in stock from other departments.

Skills

All Administrators must have relevant skillsets and experience in:

Customer services, including telephony complaint handling.

Dealing with complex customer issues.

IT skills – Microsoft Windows & Office.

Some product knowledge of general construction materials and their uses.

Training will be provided.

Hours:
Monday - Thursday: 08:00 - 17:00 (1 hour unpaid lunch)
Friday: 08:00 - 16:30 (30 minute unpaid lunch)
Total weekly hours: 40.

Job Type: Full-time

Salary: £22,880.00-£23,920.00 per year

Schedule:

  • Monday to Friday

Work Location: In person

Reference ID: Administrator

Customer Care Administrator / Stores
STATELY ALBION LIMITED

Related Jobs

All Related Listed jobs

Accommodation Team Member
Lovat Parks Limited Salisbury, England 11 GBP HOURLY Today

Contribute to all park cleaning activities, including enabling timely check-ins, carrying out pre-arrival checks and check-out clean downs.

Self Employed Real Estate Agent
gLocalAgent Remote 60000 - 100000 GBP ANNUAL Today

A passion and dedication to build your own brand. Previous estate agency experience required. Estate agent: 1 year (required). Arrange and host the viewings.

Registered Midwife - Night Shifts Swansea
Vetro recruitment Sketty 30 - 49 GBP benefits Today


Are you a dedicated Band 6 Registered General Midwife (RM) looking for an opportunity to work ad hoc, flexible shifts at a modern,...

Data Analyst Apprentice (Hybrid)
IOP Publishing Bristol, England 25330 - 32621 GBP ANNUAL Today

Assist the Commercial Support Manager on the provision of information to our global sales teams when they require sales and subscription analysis to support

Plumbers / Advanced Plumbers / Heating Engineers / Heating Mates
Hutcheon Services Ltd Aberdeen, Scotland Today

Good rates of pay and benefits, further training and development available for the right candidates.