Customer Assistant

Customer Assistant Gloucester, England

Marks & Spencer
Full Time Gloucester, England 10.2 - 10.9 GBP HOURLY Today
Job description

Working Pattern
Week 1 Monday to Thursday 07-15, Sat 07-15
Week 2 Monday to Thursday 10-18, Fri 07-15

Purpose

Visual Merchandiser to be focused 100% on visual execution and coaching in a Best In Town Store

Key Accountabilities

Best in town execution 80% of time spent

  • Delivers an aspirational and consistent visual execution that inspires our customers to buy more and buy more often
  • Executes the dressing and styling of mannequins and VM displays every launch, ensuring consistent handwriting in line with M&S Principles and the key looks
  • Focuses on styling updates and refreshes when there is product newness, including the placing of new lines across C&H
  • Implementation of large format marketing every launch for all BU’s and small format placement in the right area in line with the marketing guidelines
  • Implements and refreshes Best in Town windows and entrances, with a daily focus on 1st Bites and key customer journey touchpoints
  • Creates appropriate outfit building following the guidelines and relevance to the store customer, handling the product within departments focusing on key lines and best sellers

Develop brilliant people 20% of time spent

  • Supports the store coaching of outfit building and product handling alongside the M&S principles including the upskilling of wider store team members in these areas
  • Deliver the highest visual standards on the high street, showcasing the product through mannequins and styling, product handling, outfit building & windows implementation, coaching the C&H team on C&H standards and presentation
  • Look for opportunities to raise the bar visually in stores by working with the Store Visual Manager and Store Manager

Key Relationships and Stakeholders

  • Customers
  • Colleagues
  • Store Leadership
  • Wider Visual Teams
  • Regional Manager
  • Visual Lead
  • Visual Support
  • Store and Regional BIG

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.


Gloucester, GLOUCESTERSHIRE, ENGLAND;

Gloucester Eastgate

Customer Assistant
Marks & Spencer

jobs.marksandspencer.com
London, United Kingdom
Stuart Machin
$10+ billion (USD)
10000+ Employees
Company - Public
Department, Clothing & Shoe Stores
1884
Related Jobs

All Related Listed jobs

Junior Finance Analyst
Robert Walters Warrington, North West England, England Today

To analyse prospect profitability using cost models to advise the sales team on selling prices. To produce new client rate cards, liaising with other functions

administrative assistant
United Nations Montreal 82110 - 77400 CAD ANNUAL Today

This position is located in the Bureau of Administration and Services (ADB). The incumbent reports directly to the Director, Bureau of...

medical assistant
NHS Leicester, England 24336 - 22816 GBP ANNUAL Today

Healthcare Assistant - Blood Donation

Job Summary

NHS Blood and Transplant collects over 7,000 blood donations...

Colleague - Swindon
Hobbycraft Swindon, Wiltshire, South West England, England 10.53 - 10.96 GBP HOURLY Today

Demonstrate your product knowledge to customers and be confident in approaching customers that may require assistance if you are on the shop floor.

Pharmacy Assistant
PARTRIDGE CHEMISTS Portadown, Craigavon, Northern Ireland Today

Assist Pharmacist with other dispensary related tasks e.g. orders, date checks, receiving prescriptions. Assist Pharmacist in providing an efficient, accurate