Customer and Operations Supervisor Mansfield, England
Job description
Department
Mansfield District Council
Reference
MDC8610
Salary details
£35411 - £39493
Job term
Full Time
Hours
37
Closing Date
05 March 2023
£35,411 - £39,493 per annum
37 hours per week
Mansfield is a great place to work, we offer great benefits including a very generous holiday entitlement, up to 36 days per year, local government pension and hybrid and flexible working
This role offers a great opportunity for the right person to lead a new team providing support to customers and partners of Neighbourhood Services and overseeing operational arrangements to deliver effective services and compliance with relevant legislation.
The role includes oversight of customer facing services including parking, market, toilets, shopmobility, waste, parks and partnership working with the BID, events providers and other internal teams, and management of a small team of five officers.
The recent investment in technology within the Neighbourhood Services department has led to changes in customer relationship handling, and a new role has been created to support this shift and embedding the new technology and to oversee and ensure compliance with relevant policies relating to asset management and project delivery.
If you have a strong interest in delivering excellent customer service and working with partners, and are looking for a new challenge in a friendly and supportive organisation, this is a great opportunity.
Interview Date: 15th March 2023
