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Avaliable Job Today Inbound Customer Service Advisor - No Cold Calling

Based within our clients vibrant Customer Service Centre in Warrington the Customer Service Advisors are the first point of contact for all customers.

Working within a close fun team where each member of staff is rewarded with on-going training and fantastic career progression opportunities. You will become a product and brand expert.

Role:

• Answering customer service calls in line with company processes and procedures
• Providing customers with advice on their account
• Complaint handling
• Accurately imputing information onto computer systems
• Attending all necessary company training

What we want from you:

• To be customer focused with a proactive, can-do attitude
• We look for ambition and willingness to learn rather than extensive experience as we like our employees to progress within our business.
• This is a telephone-based role so an excellent telephone manner
• Attention to detail and excellent spoken and written English is essential
• IT literacy

Hours: Office Hours

Salary: Basic £22,600 + attendance bonus £23,800 + monthly uncapped bonus

Location: Warrington

Start Date: April

Job Types: Full-time, Permanent

Pay: £22,600.00-£26,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• 8 hour shift
• Flexitime
• Monday to Friday
• No weekends

Supplemental pay types:

• Commission pay

Ability to commute/relocate:

• Runcorn, WA7 1DS: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (required)

Work Location: One location