Customer Advisor Inbound- Full time

Customer Advisor Inbound- Full time Runcorn

Uniting People
Full Time Runcorn 22600 - 26000 GBP ANNUAL Today
Job description

Avaliable Job Today Inbound Customer Service Advisor - No Cold Calling

Based within our clients vibrant Customer Service Centre in Warrington the Customer Service Advisors are the first point of contact for all customers.

Working within a close fun team where each member of staff is rewarded with on-going training and fantastic career progression opportunities. You will become a product and brand expert.

Role:

  • Answering customer service calls in line with company processes and procedures
  • Providing customers with advice on their account
  • Complaint handling
  • Accurately imputing information onto computer systems
  • Attending all necessary company training

What we want from you:

  • To be customer focused with a proactive, can-do attitude
  • We look for ambition and willingness to learn rather than extensive experience as we like our employees to progress within our business.
  • This is a telephone-based role so an excellent telephone manner
  • Attention to detail and excellent spoken and written English is essential
  • IT literacy

Hours: Office Hours

Salary: Basic £22,600 + attendance bonus £23,800 + monthly uncapped bonus

Location: Warrington

Start Date: April

Job Types: Full-time, Permanent

Pay: £22,600.00-£26,000.00 per year

Benefits:

  • Company pension
  • Free parking
  • On-site parking

Schedule:

  • 8 hour shift
  • Flexitime
  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Commission pay

Ability to commute/relocate:

  • Runcorn, WA7 1DS: reliably commute or plan to relocate before starting work (required)

Experience:

  • Customer service: 1 year (required)

Work Location: One location

Customer Advisor Inbound- Full time
Uniting People

www.unitingpeople.co.uk
London, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Private
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