Job description
Avaliable Job Today Inbound Customer Service Advisor - No Cold Calling
Based within our clients vibrant Customer Service Centre in Warrington the Customer Service Advisors are the first point of contact for all customers.
Working within a close fun team where each member of staff is rewarded with on-going training and fantastic career progression opportunities. You will become a product and brand expert.
Role:
- Answering customer service calls in line with company processes and procedures
- Providing customers with advice on their account
- Complaint handling
- Accurately imputing information onto computer systems
- Attending all necessary company training
What we want from you:
- To be customer focused with a proactive, can-do attitude
- We look for ambition and willingness to learn rather than extensive experience as we like our employees to progress within our business.
- This is a telephone-based role so an excellent telephone manner
- Attention to detail and excellent spoken and written English is essential
- IT literacy
Hours: Office Hours
Salary: Basic £22,600 + attendance bonus £23,800 + monthly uncapped bonus
Location: Warrington
Start Date: April
Job Types: Full-time, Permanent
Pay: £22,600.00-£26,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
- No weekends
Supplemental pay types:
- Commission pay
Ability to commute/relocate:
- Runcorn, WA7 1DS: reliably commute or plan to relocate before starting work (required)
Experience:
- Customer service: 1 year (required)
Work Location: One location