Customer Advisor

Customer Advisor Trafford Park, England

Uniting People
Full Time Trafford Park, England 25000 - 35000 GBP ANNUAL Today
Job description

Account Handler- Sales
Salary: £25,000 OTE £35,000
Location: Trafford Park
Office Hours

- Sales through service
- Maximising sales with existing accounts
- Converting enquiries to sales
- Upsell/Cross sell

Key Responsibilities:

· Respond to all inbound enquiries as quickly as possible to convert into an order, processing and managing from inbound (email/web/chat/phone) contact

· Raise contracts and administer customer orders with attention to detail to ensure we prevent queries, invoice issues and disputes at the front end of the transaction

· Be inquisitive and establish what work our customers are doing to enable you to cross sell/upsell and direct the customer to maximise the sales opportunity and increase our average value

· Maintain a thorough understanding of our products and services and educate our customers on the full range offered within the Group and maximise all cross-selling and upselling opportunities

· Meet and exceed sales targets and KPI’s

· Provide first class customer service at all times

· Adherence to all company policies and procedures

Job Types: Full-time, Permanent

Pay: £25,000.00-£35,000.00 per year

Benefits:

  • Free parking
  • On-site parking

Schedule:

  • Monday to Friday
  • No weekends

Supplemental pay types:

  • Bonus scheme
  • Commission pay

Work Location: One location

Customer Advisor
Uniting People

www.unitingpeople.co.uk
London, United Kingdom
Unknown / Non-Applicable
Unknown
Company - Private
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