Customer Advisor Kettering, England
Job description
Undergoing rapid expansion from 9 up to 20+ stores in the next 5 years - now is the time to join a growing company in a thriving industry.
The Storage Team offer top quality self storage, business space, office space, virtual addresses and much more. We are The Place For Space.
We have a passion for doing things ‘the right way’ and are looking for enthusiastic, career driven individuals at all levels of the hierarchy to help us continue to grow.
New positions will be coming up regularly so please get in touch if you think you would be a good fit for our company.
Part Time Self Storage Customer Advisor Position, 20 hours, Kettering/Corby
Have you taken the time to create an Indeed profile to find a job or a CAREER? Are you endlessly clicking away, applying for jobs without reading the full description?
If your answer is “CAREER”, then stop batch applying for jobs and give this one some serious time and consideration. We are not just offering a Customer Advisor role, we are offering you the opportunity to join a company at the ground level which is on the peak of rapid expansion.
A company with a focus on promoting from within that thrives on seeing its employees succeed and reach their full potential. An opportunity to join an adaptable company which even during the Covid-19 pandemic, is flourishing and on the verge of rapid expansion.
We have an excellent achievable commission package. Last year our Customer Advisors took their basic wage from £10.50 an hour to an average achieved £11.58 an hour.
The Customer Advisor role is merely a stepping on point as we need staff we can fast track to higher positions within the company. With rapid expansion comes a need for rapid promotion!
Come and join our Team! The Team is made up of a small handful of key players who each have their role to play regardless of job title, whether entry level or senior staff. No more being 1 of hundreds of staff members, never getting noticed for the exceptional things you do or having your great ideas re-buffed! Join a company that needs you as much as you need it to help make it a success.
The Storage Team is a company undertaking fantastic growth and we want to take you on the journey with us.
However, don’t just take our word for it, Google ‘The Storage Team’ and you will see our reviews and the positive impact we have on our customers’ lives.
Sounds too good to be true? It’s not! Don’t miss out, get in touch now!
Shifts across Monday - Sunday. (with 4 days off TBC)
Flexibility required to cover holidays / sickness.
(NO LATE EVENINGS)
*EXTRA DAY OFF FOR YOUR BIRTHDAY!*
Start Date: ASAP
We are looking for:
· A well presented, sociable and enthusiastic person is required to assist with the day to day running of our Widnes Self Storage Facility (holiday cover at neighbouring branches is required from time to time).
· You will be the first point of contact for both new and existing customers. ·
· You will have face to face, telephone and email contact with customers. ·
· The job is situated within a relaxed but professional small team and in a pleasant environment working with nice colleagues and customers.
· You will be primarily tasked with ensuring the facilities operate to their most efficient level whilst at the same time displaying a “can do” positive and pleasant attitude with all customers and colleagues.
· This will involve selling storage units and related products as well as general upkeep / cleaning of the facility for our customers.
· The successful candidate will report directly to Management and will ideally have previous experience of sales and customer service.
· The successful candidate will be required to work both within a small team and lone working.
· The successful candidate will be a key holder and responsible for opening and/or closing the facility.
· Progression opportunities based on performance.
· The successful candidate will need to be flexible in regards to working hours to aid with holiday cover.
· There is a generous bonus scheme in place in addition to the basic salary.
· 4 weeks holiday entitlement + your birthday off.
· Rate: £10.50 / hr
Professional Skills:
· Keyboard / IT Skills such as Microsoft Office particularly Excel and Outlook.
· Able to communicate clearly and effectively both verbally and written.
· Experience of sales procedures being set and achieving targets.
· An understanding and experience of health & safety procedures.
· Full driving licence and own car required as the candidate may be required to cover local sites from time to time.
Personal Skills:
· Can demonstrate excellent customer service skills through a helpful and “can do” attitude.
· Self motivated, flexible and able to work as part of a small team or alone.
· Of smart appearance.
· Highly punctual and excellent attendance record.
· Able to act off own initiative.
Job Types: Part-time, Permanent
Part-time hours: 20 per week
Salary: From £10.50 per hour
Job Type: Part-time
Part-time hours: 20 per week
Salary: From £10.50 per hour
Benefits:
- Additional leave
- Company events
- Company pension
- Free parking
- Gym membership
- On-site parking
- Store discount
- Wellness programme
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
- Quarterly bonus
Ability to commute/relocate:
- Kettering, NN14 1UD: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
