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Job description

Data Energy Management Services is a well-established organisation providing account management support to Property Managing Agents. This covers everything from finding lost meters to resident-level heat network (district heating) billing. Incorporating eco-friendly technologies such as Air Source Heat Pumps and Combined Heat & Power (CHP) generation.

The role is to manage the day-to-day technical expectations of the company, which would include troubleshooting and problem-solving. Collecting on-site level metering data and ingesting this to our bespoke platforms. M-bus and Modbus. This role requires excellent organisational skills, the ability to multitask in a high-pressure environment, numeracy/literacy skills, customer service, and communication skills.

New Business

• Prospect for potential new clients that meet the set criteria and turn this into increased business.
• Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. Meet potential clients by growing, maintaining, and leveraging your network.
• Identify potential clients and the decision-makers within the client organization.
• Research and build relationships with new clients.
• Participate in pricing the solution/service.

Business Development Planning

• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Present to and consult with mid and senior-level management on business trends with a view to developing new services, products, and distribution channels.
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
• Actively monitor the market place looking for new opportunities and products that may benefit the company.

Technical

• Attending site to review and discuss, where appropriate, arrangements that are in place for gas, electricity, cooling & heat (and any other metering) metering.
• Develop and maintain high levels of customer service by providing an effective and responsive approach to meet clients’ expectations/needs.
• Efficient planning of extensive UK travel arrangements to undertake surveys and site visits.
• Ability to understand the full cycle of the service proposition and effectively communicate the innovative benefits to enhance its perception to the client and end user.
• Active involvement in the commissioning and maintenance of district and community heating schemes including the energy centre distribution.
• Familiarity with different types of metering equipment, identification and supply points, remote meter reading, and associated internet technology.
• Liaison with utility companies, managing agents, client representatives and developers.
• Onsite involvement with metering query resolutions, interrogation of BMS controls, tracing and identifying lost supplies.
• Handover documentation from developer to managing agent.
• Identification, coordination and project management of Energy Centre maintenance, solar maintenance, heat metering, and electricity sub-metering projects.
• Liaison, where appropriate, with sub-contractors, to maintain service-level agreements with managing agents/clients.
• Provide technical and energy advice to managing agents and developers.
• Formulate, coordinate and implement strategies to monitor energy metering and consumption.

To Apply:

• You must be living and authorised to work in the UK to apply for this position.
• Previous Technical Product knowledge - Wired M-bus / Wireless M-bus, LoRaWAN, Modbus, Pulse, 4G/5G networks, OCCP – EV charging, PAYG Guru / Secure / Switch2, Trend /SIPP / BMS
• Previous HVAC experience
• Electrically qualified would be an advantage
• Previous experience working for service provider in customer facing role.
• Full driving licence is essential

Data Energy is an Investors in People accredited organisation and therefore actively looks to encourage and develop its staff though investment.

Job Types: Full-time, Permanent

Salary: £45,000.00-£55,000.00 per year

Benefits:

• Casual dress
• Company car
• Company events
• Company pension
• Free parking
• Gym membership
• Life insurance
• On-site parking
• Referral programme
• Sick pay
• Wellness programme

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Loyalty bonus

Experience:

• Metering & Billing: 3 years (preferred)

Licence/Certification:

• Driving Licence (required)
• level 3 electrical qualifications (preferred)

Work authorisation:

• United Kingdom (required)

Willingness to travel:

• 50% (preferred)

Work Location: On the road

About DMG Delta

CEO: Rupert Mackay
Revenue: Unknown / Non-Applicable
Size: 51 to 200 Employees
Type: Company - Public
Website: https://dmgdelta.co.uk/
Year Founded: 1985